BMW of Sarasota

Eric was fantastic in finding me just what I wanted-a good pre-owned vehicle, convertible, for going to the beach and running around town. After keeping a diligent eye open for almost a month he found good pre-owned vehicle, convertible, for going to the beach and running around town. After keeping a diligent eye open for almost a month he found what I wanted-clean, maintained both inside and out-front to back-ground to top, fun, a vehicle he "would have his Mother drive"....the price was good and believe me I have shopped around. There was an insurance issue (I am from out of state) these were NOT my or the Dealerships issues-I had most of the BMW Team sitting with me during this entire ordeal until this issue were ironed out-these guys were great making sure I was VERY well taken care of; professional, polite, gracious, comfortable and apologetic- when they didn't have to be! Overall fantastic experience-I am now the proud owner of my beach convertible! More

From the moment we walked in we were greeted with a friendly smile from Eddie.. We did not feel pressured into buying a particular vehicle. Eddie showed us the different options and was extremely patie friendly smile from Eddie.. We did not feel pressured into buying a particular vehicle. Eddie showed us the different options and was extremely patient answering our questions with a wealth of information. Both Michael and Humbert took their time explaining to us the different options with the financing of the vehicle. They both made us feel at ease during the entire process.Unlike other dealers we had visited before, the staff at BMW seemed to really enjoy working with each other. We were very impressed at how Eddie spent a lot of time explaining the different gadgets and functions of the vehicle. In over 40 years of buying and owning different cars this is the first time such a detailed explanation was given to me. Excellent customer service. We went a little bit above what we wanted to spend but I know it was worthy. An overall pleasant buying experience. Sincerely, Armando and Daysi Delgado More

Purchasing a car can be stressful. The folks at BMW have the right people and attitude. From the minute I entered I was greeted by friendly people who could not help me more in a non pressure way. I felt the right people and attitude. From the minute I entered I was greeted by friendly people who could not help me more in a non pressure way. I felt as I was among friends. It made the process seamless, I purchased the most amazing car in no time. Michael, the sales manager and Russ our associate were exceptional. I will recommend this agency as they treat people as people not numbers. More

BMW of Sarasota has provided the best experience possible in buying a new car. I have purchased many cars over the years from different manufacturers and dealerships, and have to say that none of them have c in buying a new car. I have purchased many cars over the years from different manufacturers and dealerships, and have to say that none of them have compared to BMW of Sarasota. I just purchased my 4th car from BMW of Sarasota, so I'm sure that says enough! More

Eric the salesman was very familiar with their inventory that was in my price range and was extremely helpful in demonstrating the operation of the vehicle and answered all our questions. Michael the sales that was in my price range and was extremely helpful in demonstrating the operation of the vehicle and answered all our questions. Michael the sales manager was very pleasant and easy to negotiate with as agreement was reached as to pricing. Caz the financial services director was very professional and answered all of our questions. We have been BMW of Sarasota customers for many years both as purchasers of new and used cars and have had all our BMWs serviced there with good results due to Highly trained specialists and service department employees who are knowledgeable and courteous. More

Upon our arrival at the dealership Michael greeted my wife and I with a big smile and was extremely courteous. When I mentioned our names he immediately acknowledged why we made the visit to the dealersh wife and I with a big smile and was extremely courteous. When I mentioned our names he immediately acknowledged why we made the visit to the dealership. You see, the night prior I had completed an online request for an appraised value on my vehicle and explained which vehicle we were interested in. Somehow, he was able to quickly acknowledge our purpose for the visit. Michael and Richard took us to the vehicle, which was parked up front and clean. The car sold itself and we were there to get a good, fair deal. Throughout the process Michael and Rich understood our needs and financial commitment we were willing to make. Ultimately I believe each party got a fair deal and we could not be happier with our purchase. As far as car shopping goes, it was a great experience from start to finish and I would recommend BMW of Sarasota for the service we received from Michael. He was a pleasure to work with. More

Dan was extremely a friendly, knowledgeable, and no pressure salesman. He was very happy to custom configure my X3 rather than sell me one off of the lot.He also suggested the Spartanburg SC BMW Perfor pressure salesman. He was very happy to custom configure my X3 rather than sell me one off of the lot.He also suggested the Spartanburg SC BMW Performance Center delivery, which I did take advantage of. I highly recommend this, and it was the highlight of my BMW purchasing experience. More

My wife and I visited this Dealership just to look for a car to buy once my daughter (17 years old) got her license. We met with Michael Hughes and end up buying two BMWs. One for me and one for my daughter car to buy once my daughter (17 years old) got her license. We met with Michael Hughes and end up buying two BMWs. One for me and one for my daughter. Better still when we came back for some over looked service item, Michael took the time to introduce as to the service personal and did not leave us until we were completely satisfied. Now I am considering buying BMW to my wife. This is what I consider a Good Sales Person Mark Attar, M. Eng. P. Eng. Sales Trainer More

Must be honest,only the 2nd time I've purchased a used car in my life, and was a little hesitant to buy a car here.....BUT.....a TOTALLY AWESOME buying experience!!! Michael & all his staff (especi used car in my life, and was a little hesitant to buy a car here.....BUT.....a TOTALLY AWESOME buying experience!!! Michael & all his staff (especially Jasmine) were professional, courteous & prompt to make my purchase smooth as silk. The vehicle I purchased had a few issues that needed attention, and Michael took care of EVERYTHING that was promised. Actually one repair (repairing a blem on a door) was not perfect, so he agreed to have it repainted again at no cost!!! Cant say enough how impressed I've been with the follow up on my purchase. Thanks Michael....it's rare to find someone who keeps their word!! Guarantee when I'm in the market for my next vehicle, BMW of Sarasota will be my first stop!! More

I'm not one to write reviews, but found this one completely necessary... The sale of my car would not have happened without the energy and dedication of NayColle and Phil! I was spending my la completely necessary... The sale of my car would not have happened without the energy and dedication of NayColle and Phil! I was spending my last few days in Florida in a hotel with very little to do as I was moving to the great white north on thursday of that week. My furniture was already gone and car shopping is a bit of a hobby. I decided to go look at vehicles on Saturday before I left, simply for something to do. I met NayColle and told her my story and was 99.9% confident that a new car purchase was not in the cards at that point. She completely understood, but gave me as much info as she could if I was going to continue looking after the move. That Sunday, I went back over to see the car that I had fallen in love with... Little did I know they were open on Sunday. NayColle met me out back and we decided to start working numbers. Monday was a holiday, but I found a car in Ft Lauderdale that had a few more options that I wanted. By Tuesday Morning the car was on it's way to Sarasota... This is when it gets interesting... I looked at a similar model out the window and noticed that it didn't have a trailer hitch... This was an absolute necessity for me! Come to find out the bumper on the "M Sport" package would have to be cut to accommodate the hitch, which I was not ok with. There was an aftermarket hitch that could be installed, but it would have to be ordered. Needless to say we didn't have much time. Phil and NayColle were able to have the parts over-nighted from Atlanta and had it installed by late Wednesday afternoon!! I woke up Thursday morning and moved to my new city in a new BMW X5!! To be honest, I never dreamed it was going to work out; too many variables and too many moving parts. Still not sure how they pulled it off, but I'm very grateful they did!! More