BMW of Sarasota

Happy Customer Best service ever in every dept. I will highly recommend to everybody,friendly and professional . Had a great time in the whole process that I forgot Best service ever in every dept. I will highly recommend to everybody,friendly and professional . Had a great time in the whole process that I forgot the time I was there More

Great deal great people very happy camper here :) -I have bought plenty of cars in my life and this by far was the best experience and buying experience i ever had. I was referred by a friend of min -I have bought plenty of cars in my life and this by far was the best experience and buying experience i ever had. I was referred by a friend of mind a previous manager at Mercedes who referred me to the General Sales Manager John, they gave me a great deal and it was 204.00 less a month on a more expensive car then Reeves BMW quoted me, John put me with Eddie a salesman who was terrific and i dealt with Caz in finance and it was truly awesome, I highly recommend this place to anyone who wants no haggle no stress buying experience. I love my new 750 and i will be a life long customer. Great people great experience, thank you guys!!!! More

worst and last experience with this dealer I took my car a while back for a diagnostic they detected the 3 oil seals where leaking they where going to charge 1,200 for repair.... 11/19\16 I t I took my car a while back for a diagnostic they detected the 3 oil seals where leaking they where going to charge 1,200 for repair.... 11/19\16 I took it again and they told me 1,700 For the gasket 700 and 500 for the other 2 it when up more than twice the price told me before. Oh man the worst part is the assistant service Devin it's call it maked me wait more the 10min they have to go and look for she didn't even apologize for being late, she don't even treat you with respect for some people that is very important. very poor service, this time was the last After the joke they told me about oil leak 2,900 plus the coolant leaking from the turbos $2,970 it just make me give up bmws after 13 years of driving 3 types 325i ,525i and 535i series, I know I can get a second opinion by another mechanic but I won't even bother I'm getting a tundra instead More

Best Car Buying Experience- By far! Purchasing a used vehicle here was the most pleasant car shopping experience ever. We drove 3 hours from Palm Bay to get the car we wanted. When we ar Purchasing a used vehicle here was the most pleasant car shopping experience ever. We drove 3 hours from Palm Bay to get the car we wanted. When we arrived at our appointment time, the car was outside, detailed, fueled up, and ready to test drive. The receptionist and customer relations manager were very pleasant. The amenities were impressive. NayColle was beyond welcoming and helpful, and went above and beyond by treating our two-year-old twin daughters like her own nieces during the time we were there. Everyone else was very accommodating considering we had to bring our daughters with us. (Hey guys, during your construction, you should consider a small playroom for kiddos with a TV. Toyota of Melbourne has one and it's very helpful- for parents AND your staff! 😊) The sales manager was pleasant, and Brian in finance was a riot. The prices on their vehicles cannot be beat. Worth the travel. Thanks, BMW of Sarasota. More

Sales Department 100% recommend BMW of sarasota. I brought my car for a service and asked few questions to do a trade and the Client advisor Mr Erik Bosak gave a outst 100% recommend BMW of sarasota. I brought my car for a service and asked few questions to do a trade and the Client advisor Mr Erik Bosak gave a outstanding assistance. I don't fell any pressure to buy a new car. He is a very professional. More

Fast process, friendly service, I love this place I traded in my BMW convertible and got a fair price, chose another car and was in and out within 1 hr Matt Schultz is a great salesman- very easy pro I traded in my BMW convertible and got a fair price, chose another car and was in and out within 1 hr Matt Schultz is a great salesman- very easy process. More

Appears They Scammed Me It appears this dealership scammed me, after reading my paperwork I realized that it appears over $60 they are willing to let their reputation burn. It appears this dealership scammed me, after reading my paperwork I realized that it appears over $60 they are willing to let their reputation burn. It appears as though you would have to be brainless to deal with these people. More

Friendly, professional, caring, helpful We visited this dealership to purchase two new BMWs and could not be happier with the experience we had! Lisa was friendly, listened to our concerns We visited this dealership to purchase two new BMWs and could not be happier with the experience we had! Lisa was friendly, listened to our concerns and needs, was patient and professional! We definitely recommend this dealership! More

Best car and service around Bought my 1st BMW in April. Definitely the best car I've driven in 50 years. Went to Sarasota BMW on Wednesday to get a small thing checked out and t Bought my 1st BMW in April. Definitely the best car I've driven in 50 years. Went to Sarasota BMW on Wednesday to get a small thing checked out and to get acquainted with my new dealership. They are under major renovation, so you expect some minor inconveniences. I called the day before to be sure it would be okay to stop in around 2:00 PM. The lady who answered the phone was just terrific and set me up with an appointment. To be fair, I did arrive 20 minutes early. The young man checking me in could not find any service advisors.....all out to lunch, literally. He showed me to the waiting area, which was like half the show room floor. They offered any thing you could possibility need or want while waiting. Around 2:00 PM a young man, Alex came in to check on everyone and get any concerns they may have with their vehicles. Hours pass and I have to say, I suffer from a bad back and those chairs offer no lumbar support. I walked around outside for some relief and was asked if I needed any help by the nice lady who had originally answered the phone and set up my appoint. Finally I was approached my my service coordinator, Chelsea Merrihew, who was terrific. She was worth the wait. Very nice and super helpful. Answered all my questions and let me know about a recall that was being taken care of. Told it it would be about 20 more minutes. In 20 minutes she found me outside and let me know it was ready. Asked if I would like it washed but I had it cleaned earlier that day. Could not be happier with the service. More

poor workmanship, unethical recommendations We own a 2008 BMW 128ci...soft top around the rear glass failed. This dealer replaced the top for the cost of about $2200 in 09/2014. Had the return t We own a 2008 BMW 128ci...soft top around the rear glass failed. This dealer replaced the top for the cost of about $2200 in 09/2014. Had the return the car for repair to the top in 05/2015 due to poor installation. Had to return it again in 05/2016 again for poor installation and re-do what was done the previous year. Completely unacceptable....if the replacement had been done correctly in the first place, would not have had to return twice to have that job repaired....poor workmanship. Unethical recommendations...they suggested a number of things needed to be addressed...total cost almost $2000 if done. We decided to have their suggestions looked into by reputable third parties...nothing needed was wrong or needed to be done. Total cost....$0... this dealership service department was making suggestions for unnecessary work to be performed...if you are not absolutely sure what needs doing....take your car someplace else for verification. On a scale of 1 to 5...this dealer gets a ZERO....trying to cheat the public. Don't go there. More