BMW of Sarasota

BMW part replacement service. Valentina helped me with getting two parts replaced in my 6 series BMW. She kept me informed of the progress and service was completed at an appropria Valentina helped me with getting two parts replaced in my 6 series BMW. She kept me informed of the progress and service was completed at an appropriate length of time. More

Great service!! A+++ service department, friendly and always willing to please!!! They have very high attention to detail. That is some of the reasons I am a return c A+++ service department, friendly and always willing to please!!! They have very high attention to detail. That is some of the reasons I am a return customer. More

Smooth as silk! Fernando made things extremely simple. We were in, sent for breakfast, picked up and were driving away in less than 2 hours. Great service. Thanks. Fernando made things extremely simple. We were in, sent for breakfast, picked up and were driving away in less than 2 hours. Great service. Thanks. More

Emergency door/gas cap locking issue. Door actuators (2) malfunctioned leaving us with no door access and manual re;ease of gas paanel. Repairs were completed as quickly as possible and p Door actuators (2) malfunctioned leaving us with no door access and manual re;ease of gas paanel. Repairs were completed as quickly as possible and professionally. How is it that the two employees most responsive are not listed below.. For me, they were the face of the dealership. More

Scheduled Maintenance Great experience! My service advisor, Seth, was very knowledgeable, interested, interactive and courteous. The dealership itself is beautiful— great p Great experience! My service advisor, Seth, was very knowledgeable, interested, interactive and courteous. The dealership itself is beautiful— great place to wait for car services. Definitely will return. More

Great service Seth and team did a wonderful job. Thanks The vehicle was turned around quickly and the troubleshooting was accurately performed. My loaner was well Seth and team did a wonderful job. Thanks The vehicle was turned around quickly and the troubleshooting was accurately performed. My loaner was well maintained and provide for a way to continue my day while work was being performed More

Efficient and friendly Everyone was extremely professional and very friendly. I was informed very clearly as to how long the service would take and when something unexpected Everyone was extremely professional and very friendly. I was informed very clearly as to how long the service would take and when something unexpected showed up, I was given a rental car (no charge). Everything proceeded quickly and efficiently. The same occurred the next day when I returned the rental and picked up my car.... the whole process took about 10 minutes. More

Excellent people. Excellent service. Fantastic experience. I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron was my salesman. The General Manager, Emilio, is very hands on and will go out of his way to make things work for you. The owner, Victor, also a great person. I am in sales so I understand the importance of an empathetic approach to sales. Bmw of sarasota understands this better than any dealership I’ve ever dealt with. More

Excellence Everything was perfect. Loved the teddy bear in bmw sweater left in my car. Not all dealerships do that. It's the little touches of customer service t Everything was perfect. Loved the teddy bear in bmw sweater left in my car. Not all dealerships do that. It's the little touches of customer service that make a difference. Friendly overall attitude! Kids were treated so great in the lounge area waiting. More

You Did What You Could! Thank You for your Help! I live in Miami, I had my Mini serviced before a trip. I made it to a sarasota exit, when I realized my care was smoking very badly and having proble I live in Miami, I had my Mini serviced before a trip. I made it to a sarasota exit, when I realized my care was smoking very badly and having problems running ..... You all cleaned up around everything and ordered a new oil cap which Miami dealer forgot to put back on the car. However the other dealer in miami would not let you finish cleaning it up correctly to remove all the oil ..... The service I received from the people at BMW Sarasota was very friendly and very helpful in trying to help me and be the go between. We did make it back to miami, eventually and they took the engine apart and cleaned everything ... but sad to say, it is not the same. :( More