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BMW of Sarasota

Sarasota, FL

4.7
17,198 Reviews
If you're in the market for a new high-performance luxury BMW, look no further than BMW of Sarasota. We proudly serve Bradenton, Port Charlotte, Lakeland and the surrounding areas. Our luxury BMW Sarasota car dealership offers the latest BMW model lineup at our lowest prices available every day so you'll never have to wait for a sale to save. BMW of Sarasota will even send you price alerts when the model you're interested in is reduced. Plus, every BMW we sell comes backed by the BMW of Sarasota Difference - a benefits package designed to make the most out of your new investment. Visit us today and let our friendly and experienced customer service representatives help you find the perfect BMW at the perfect price. With an extensive inventory of over 350 new, Certified Pre-Owned and preowned BMW models for sale, you're sure to find just what you're looking for. Our selection includes new BMW coupes, sedans, crossovers, SUVs and more with the most popular models like the 3 Series, 5 Series, the X1, X3, X5, 7 Series are always in stock. BMW of Sarasota is also by your side whenever you need any car service and repair work done in Sarasota. What’s more, our auto parts team would be happy to get you whatever you need to keep your BMW vehicle on the road for many miles to come.
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5151 Clark Rd

Sarasota, FL

34233

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Showing 17,198 reviews

March 26, 2019

Great place Always a pleasure to be at BMW Sarasota, very knowledgeable staff, always go out of their way to please. Never left unsatisfied that all my questions More

by FJM625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
Mar 26, 2019 -

BMW of Sarasota responded

Thank you for the full five stars! We appreciate it!

March 26, 2019

Service The experience was great since I arrived to drop the car Maria is awesome and explained everything that needs to be done to the car definitely will r More

by JUANCARLOSGIOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

BMW of Sarasota responded

Thanks, Juan Carlos!

March 25, 2019

Service Horrible customer service. Not Friendly and not professional. Long wait even with appointment. Very disappointed and expect to wait a long time even More

by SERGIO.AYO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fernando Santori
Mar 26, 2019 -

BMW of Sarasota responded

Sergio, we place a high priority on customer service and we apologize that ours didn't meet our own high standards during your visit. Thank you for your feedback; please feel free to send us an email if there's something more you need us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

March 25, 2019

Eddie was excellent as was Sequoia and Tammy Very nice experience with the entire team, they worked very hard to make the sale happen and to ensure that I was a satisfied customer. More

by mwgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sequoia Notton
Mar 26, 2019 -

BMW of Sarasota responded

Thanks for the amazing review!

March 25, 2019

Lewis was great but phone system needs some improvement Lewis was wonderful to work with. Very service oriented and very open and friendly. Your phone service needs some improvement. I received a phone m More

by DCARAVELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention III
Mar 26, 2019 -

BMW of Sarasota responded

Thank you for letting us know about the issues you had with reaching us. We apologize for our lack of speedy communication and will go over your comments with our staff. We're glad to hear that the rest of your visit was a great one!

March 25, 2019

New lease purchase I turned in my x5 2016 lease for a 2019 x5 lease. Tatiana was my sales rep for both purchases. She went above and beyond to find the color and optio More

by KIMM65B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana Bourey
Mar 26, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Tatiana and Tammy made your visit a great one!

March 25, 2019

First service experience I had just purchased a used 2015 BMW from a Honda dealership who provided a brand new battery for the vehicle. I discovered it needed programming by t More

by RWEBBER724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2019 -

BMW of Sarasota responded

It's great to hear that overall, you had a pleasant and stress-free experience with us! Thank you for your great review.

March 25, 2019

Great service from Fernando Fernando took the time to really address all my concerns and provide top notch service. Fernando is always courteous and promptly responded to all my More

by MSTELLACIESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Mar 26, 2019 -

BMW of Sarasota responded

We're glad to hear that Fernando took great care of you. Thanks for your full five stars!

March 24, 2019

Service Experience Thank you BMW of Sarasota for a very pleasurable service experience! Shoutout to Service Advisor Kristen for making everything perfect. You guys do i More

by BOMBURDILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 26, 2019 -

BMW of Sarasota responded

It means a lot to us that you've made us your number one dealership. Thanks so much!

March 24, 2019

No Oversight of Maintenance Personnel I waited over 3.5 hours for my routine maintenance and oil change. Once it was completed I had to wait other 20 minutes for a lackluster wash that wa More

by TONYMAI71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

BMW of Sarasota responded

Tony, we're upset to hear that this was your experience and apologize that it wasn't all that it should've been. Thank you for bringing this to our attention; we will go over these comments with our staff in order to make improvements. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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