BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Defective belt: lost power steering Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the de Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the dealership on a Saturday afternoon. Fernando was able to secure a rental quite quickly. I did not get my car back until Wednesday. It took them 15 minutes to locate by car. I was disappointed that they did not wash it as they always have in the past for any service repairs. This was covered so no change to me. However I work full time and it was a definite inconvenience and couldn't understand why my car wasn't clean! More
EXCELLENT SERVICE AS ALWAYS! BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advis BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advisor, Fernando, took great care of me. He thoroughly explained the repairs my vehicle needed & why they were important. He knows how vital it is for me to have my vehicle operating at top form. The owner is very personable & truly cares about his customers. I appreciate having such a reliable resource! I highly recommend BMW of Sarasota. More
Service was friendly and professional. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. More
great all around went in for a few recalls, it was all at no cost to me but I still got excellent service. Rental car was provided as well with no problems went in for a few recalls, it was all at no cost to me but I still got excellent service. Rental car was provided as well with no problems More
Great customer service A phone snafu kept me from confirming my appointment. I took the chance and drove to the dealership. As luck would have it. They were slammed complete A phone snafu kept me from confirming my appointment. I took the chance and drove to the dealership. As luck would have it. They were slammed completely booked. The BMW concierge stepped in and made it happen with my service advisor Carlos Munoz. Carlos worked his magic and my car was taken care of. Thank you both. More
The best ever! I have bought many BMW's over the years Carlos Munoz was the best Service Assistant that I have ever dealt with. I have purchased many BMW's over the years from many dealerships and Carlos w Carlos Munoz was the best Service Assistant that I have ever dealt with. I have purchased many BMW's over the years from many dealerships and Carlos was the friendliest, most helpful and knowledgeable of all that I have dealt with in the past. He made my situation with a flat/punctured tire so easy to deal with and am thankful to him for his great efforts. I look forward to working with him in the future! More
Salesperson Roy was great but had major problem with the way pricing was handled by management. The sticker price on the vehicle was not honored but was raised by $3,000 when it was time to pay. pricing was handled by management. The sticker price on the vehicle was not honored but was raised by $3,000 when it was time to pay. More
BMW in Sarasota is the Best I drive a Z4 Hard Top and I was having issues with noise inside the car when the top was up. The service department went the extra mile to find where I drive a Z4 Hard Top and I was having issues with noise inside the car when the top was up. The service department went the extra mile to find where the noise was coming from. Not an easy task, but through diligence they located the problem. I can't say enough about their service department and Maria my service consultant. She always keeps me informed during the process. When I am ready for a new BMW I will definitely be buying it from BMW of Sarasota.. More
Everyone we qorked with was great! Tatiana was a pleasure to work with. Will definitely send folks her way. Im sure I will buy my next car here. Great experience. Thank you. Tatiana was a pleasure to work with. Will definitely send folks her way. Im sure I will buy my next car here. Great experience. Thank you. More
Excellent Customer Service I was treated with great respect for my time and comfort while having my 2018 BMW X3 serviced at Sarasota BMW. Carlos knows his job well and was very I was treated with great respect for my time and comfort while having my 2018 BMW X3 serviced at Sarasota BMW. Carlos knows his job well and was very professional. More