BMW of Sarasota

A home away from home At BMW of Sarasota they treat you like a family member. Everyone is very client centered. My sales associate Tim C texted me about everything going fo At BMW of Sarasota they treat you like a family member. Everyone is very client centered. My sales associate Tim C texted me about everything going forward. No hard selling, which I abhor. Nice, kind, respectful soft sell. I was ill for a few days and could not pick up my car. They just kindly pushed my date out.I have always had “Caz” as my manager and he is very fair and thorough. . Who ever had a fimanager , “ seal the deal “ officer who was humorous? I cannot say enough great things about this dealership. I have never had a car breakdown, and the preventive services are great. If you are in the market for a BMW or are new to BMW, stop by BMW of Sarasota! You won’t be sorry! This is an unpaid honest opinion.I am a widow who is new to buying a car myself. They do not take advantage of you at all. That is why I go back! More

Another great experience at BMW Sarasota The console info screen on my 2014 320i went out suddenly, so I booked an appointment. I was assigned Judy Owens, who is relatively new with the deale The console info screen on my 2014 320i went out suddenly, so I booked an appointment. I was assigned Judy Owens, who is relatively new with the dealership, as my service advisor. She is friendly, detailed and efficient!! Knowing the issue might require time to diagnose, Judy promptly got me into a loaner car and had me on my way. By late afternoon, the issue had been identified and corrected. Judy is another fine addition to an excellent dealership. I also am pleased that, at the advice of Finance Manager Jesus Castillo in 2017, I had purchased the Platinum Warranty, under which this repair was covered. More

Extremely good service The service was both extremely good and efficient.. my service advisor was extremely good and continued to give me updates on where they was with my c The service was both extremely good and efficient.. my service advisor was extremely good and continued to give me updates on where they was with my car.. her name that I wanted to recognize was Judy ( sorry lost her card for last name) she was extremely polite and efficient.. More

Great customer service Working with Fernando Becerra has been outstanding. He is kind and considerate.. Explained everything to me. In my books he is a number one BMW empl Working with Fernando Becerra has been outstanding. He is kind and considerate.. Explained everything to me. In my books he is a number one BMW employee. More

Great and professional The whole experience of locating and purchasing a car was top notch. Thanks Lisa and JP along with Chad. The entire team was friendly and accommodatin The whole experience of locating and purchasing a car was top notch. Thanks Lisa and JP along with Chad. The entire team was friendly and accommodating More

Once again Fernando was a god-send. Fernando is a true gift from heaven. He helped me with the problem that I had with my check engine light being on. I brought the car into the shop w Fernando is a true gift from heaven. He helped me with the problem that I had with my check engine light being on. I brought the car into the shop without an appointment and within 30 minutes; I was out the door with a loaner and a promise that he would call as soon as possible. He call later that evening and told me what was wrong and how much it would cost and how long it would take. He had everything done ahead of time and I came to the shop and picked the car up on Saturday and the price was as quoted. More

Thorough and smooth service experience Good experience all around. Very helpful service supervisor. Took care of everything. Mechanics did a very thorough job of examining car for any is Good experience all around. Very helpful service supervisor. Took care of everything. Mechanics did a very thorough job of examining car for any issues needing to be addressed. More

Excellent and efficient experience BMW of Sarasota has always provides excellent and efficient service. From renewing a lease to maintenance and oil changes, I have always experienced p BMW of Sarasota has always provides excellent and efficient service. From renewing a lease to maintenance and oil changes, I have always experienced professional service. More

BMW X3 Oil Service Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me with a verbal status and personally walked me to my car. More

Great service The service at BMW is impeccable. They truly understand customer service and are excellent at hospitality. My service advisor, Fernando, was extremel The service at BMW is impeccable. They truly understand customer service and are excellent at hospitality. My service advisor, Fernando, was extremely helpful through all my maintenance and repair issues. More