BMW of Sarasota

Patient and helpful We walked into the showroom with some trepidation and met our salesperson Lisa. From then on it was a great experience all around. Everyone we enco We walked into the showroom with some trepidation and met our salesperson Lisa. From then on it was a great experience all around. Everyone we encountered including the sales manager and finance guy was friendly and helpful. This experience reinforced my love of the BMW brand. I highly recommend the Sarasota dealership. More

Carlos is AWESOME! If you have a problem with your BMW, be sure to ask for Carlos! He was knowledgeable, courteous, on time and on budget. He said my car would be done i If you have a problem with your BMW, be sure to ask for Carlos! He was knowledgeable, courteous, on time and on budget. He said my car would be done in two hours and it was DONE in two hours. I had an odd problem and he handled it NO problem. I will return and ask for Carlos for all my BMW needs. Give that man a raise! More

Amazing sales experience, amazing delivery The team was just outstanding. I was immediately greated upon entry. The sales associate took time to understand what I was looking for, find a few op The team was just outstanding. I was immediately greated upon entry. The sales associate took time to understand what I was looking for, find a few options to meet my needs. Financing was sinple,. BMW of Sarasota took a vast amount of time to walk me through every aspect of my car. Best delivery ever. More

New tires and service for X5 Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well mai Maria does a great job in schedules and updates of vehicle needs and service. Works to insure that the vehicle is in excellent condition and well maintained. More

certified pre-owned X3 Tatiana was very nice and easy to work with and let me know of all features on each car that I looked at. It was a smooth transition trading in my X3 Tatiana was very nice and easy to work with and let me know of all features on each car that I looked at. It was a smooth transition trading in my X3 and purchasing a CPO X3. More

Eddie Cintron Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends an Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends and family. Thanks! More

Exceptional Service This was my first visit to Sarasota BMW and Carlos made the entire visit very easy. From explaining the wait while they diagnosed the problem to nail This was my first visit to Sarasota BMW and Carlos made the entire visit very easy. From explaining the wait while they diagnosed the problem to nailing down the issue. Plus he went above and beyond and got all 6 cylinders replaced instead of just the bad one. I appreciate all he did for me. Cheryl Holtham More

Great Experience at BMW of Sarasota Recently I purchased a new BMW at BMW of Sarasota. All the Team Members were very helpful and professional. All my questions were answered in a very Recently I purchased a new BMW at BMW of Sarasota. All the Team Members were very helpful and professional. All my questions were answered in a very knowledgeable fashion. More

Excellent customer service. Noticeable and positive improvement in customer service. Keep up the good work. Fernando, has always been very courteous, polite and helpful. He’s t Noticeable and positive improvement in customer service. Keep up the good work. Fernando, has always been very courteous, polite and helpful. He’s the BEST service advisor. I dropped off my X1 on a Saturday. Since I thought my car was going to be ready the next day, I left my work badge in the car. There was a part they still needed so I could pick up my car on Sunday. It was going to take several days for the part to arrive. I called first thing Monday morning to ask if there was anyway I could have my work badge delivered to me. I work for the school board and I go to several schools every day. For security reasons I must have the badge. Loraine, went out of her way to help me get the badge. She found out that one of the service engineers, Carlos lives near me. She assured me I would get my badge that evening. Sure enough, after work Carlos delivered the badge to me. THANK YOU Loraine and Carlos! More

Exceptional service advisor Fernando is the #1 Service Advisor of all times. He's always there to assist me with any problems my vehicle might be having. He's attentive and very Fernando is the #1 Service Advisor of all times. He's always there to assist me with any problems my vehicle might be having. He's attentive and very helpful. Anytime I have to take my X5 in to get checked he gets me in and out very quickly. Always take care of me and puts me in loaner car. I appreciate everything he does for me. He's very knowledgeable at his job. I'm more than satisfied with his customer service. He's EXCEPTIONAL!! More