BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Customer Service Judy was outstanding - great attention to detail and very friendly. She was knowledgeable about the product. Thank you very much for all of your help Judy was outstanding - great attention to detail and very friendly. She was knowledgeable about the product. Thank you very much for all of your help. More
Professional service . dI did have difficulty calling in for a service appointment. I called from 8:30 to 10 AM - at least 5 different times, and the phone was not answere . dI did have difficulty calling in for a service appointment. I called from 8:30 to 10 AM - at least 5 different times, and the phone was not answered. No person, no automated answering service, nothing. I waited and called back around 11 AM and was able to get through. More
Excellent Setvice and Customer Service I am very thankful for my service advisor Maria Lizardi because she is a conscientious person and professional. Me. Maria has excellent customer s I am very thankful for my service advisor Maria Lizardi because she is a conscientious person and professional. Me. Maria has excellent customer service skills , is friendly , and will go above and beyond to ensure the work is done right . She is an ssset to BMW More
Service dept The best costumer service there is. Kudos to Fernando for going the extra mile. I travel from Tampa to Sarasota for this reason and will certainly get The best costumer service there is. Kudos to Fernando for going the extra mile. I travel from Tampa to Sarasota for this reason and will certainly get my next vehicle from this dealership More
BMW X5 Service My advisor Mr. Munoz was very efficient and made the experience easy, efficient and pleasant. He explained everything about the service, the checks th My advisor Mr. Munoz was very efficient and made the experience easy, efficient and pleasant. He explained everything about the service, the checks that were done and got me on my way earlier than expected. More
New car purchase My salesman. Eric, showed us several options to determine the right vehicle for us and gave us good information regarding BMW as we had never owned or My salesman. Eric, showed us several options to determine the right vehicle for us and gave us good information regarding BMW as we had never owned or considered a BMW before we purchased. After a test drive, he worked with us to help us select the options package we needed, and didn't try to talk us into something more than we wanted. The dealership did not have the exact color vehicle we wanted, however, they offered us a really great deal for us to consider a color that would have been our second choice. The sales manager worked quickly to get the price negotiated within a few dollars of what our target monthly payment amount. We went to financing where all additional warranty and maintenance plans were quickly and clearly explained and we purchased only what we wanted. The start to finish was probably the best experience we've ever had purchasing a car. More
Oil change My advisor Mr. Munoz was pleasant and efficient. I also received a great deal on an oil change thanks to a coupon that was emailed to me. My advisor Mr. Munoz was pleasant and efficient. I also received a great deal on an oil change thanks to a coupon that was emailed to me. More
Nail in tire so took in for replacement Our X5M was taken in for a tire replacement because of a nail in the tire It was taken in on Friday and scheduled to be picked up Saturday morning. Our X5M was taken in for a tire replacement because of a nail in the tire It was taken in on Friday and scheduled to be picked up Saturday morning. When we arrived we had to wait 1-1 1/2 hours for the car and then when we checked the tire on Sunday we still had the ORIGINAL TIRE WITH A NAIL IN IT. How pathetic is that?????? More
It was great The dealership was attentive to my needs and the end result met my expectations. I would recommend BMW of Sarasota as a great stop for all of my autom The dealership was attentive to my needs and the end result met my expectations. I would recommend BMW of Sarasota as a great stop for all of my automotive needs. More
Awesome Everything start to finish was pleasant and first rate. From the moment I was greeted by an “ambassador” as I drove my car in, to the vehicle checkin Everything start to finish was pleasant and first rate. From the moment I was greeted by an “ambassador” as I drove my car in, to the vehicle checkin procedure, the waiting area, checking out after service, the complimentary car wash... More