BMW of San Rafael

Patient, welcoming, accommodating and genuine service Gus and the entire staff at BMW San Rafael were kind, welcoming and very easy to work with in buying our two cars within the last 2 months. The first Gus and the entire staff at BMW San Rafael were kind, welcoming and very easy to work with in buying our two cars within the last 2 months. The first was a used one for our daughter - safe, practical and very clean. Gus helped us find a shipper to transport across the country for her too. The price they offered was fair, the extras provided were a surprise and we are extremely pleased with the experience. For the 2nd car, the best part was their willingness to let us drive any car we wanted - from M3 to B6. Such a thrill to test drive the cars and get the one we felt was the best for us. Gus was always available via text and was at the lot when we needed him. The paperwork was fast, organized and extremely efficient in processing. Definitely, recommend going to this dealership. More

Buying new car Life doesn’t get better. We came to check out cars, met Peter Rennert and drove home with a new BMW. He is very professional yet has a sense of humo Life doesn’t get better. We came to check out cars, met Peter Rennert and drove home with a new BMW. He is very professional yet has a sense of humor . He takes the time with you and is very through. The selection was unbelievable and very organized. I would recommend Peter and San Rafael BMW. More

Purchase and lease We had a terrific experience at BMW of San Rafael--with Peter Rennert. We bought a vehicle and leased another and were made to feel so comfortable. We had a terrific experience at BMW of San Rafael--with Peter Rennert. We bought a vehicle and leased another and were made to feel so comfortable. Trust is always an issue when buying a car and the professionalism and courtesy that we were shown highlight our experience. I cannot provide a more enthusiastic review! More

A great experience! Being 18, this was my first experience buying a car. (with my dad of course) Everyone at the dealership was cordial and very helpful in ensuring my ha Being 18, this was my first experience buying a car. (with my dad of course) Everyone at the dealership was cordial and very helpful in ensuring my happiness with buying a car. Never did I feel pushed to make a decision nor did I feel rushed. The San Rafael BMW team was very helpful in assisting me to find my perfect BMW M3. Bruce and his associates helped ease me into the process of buying a car and I am grateful. I’d reccomend Bruce to anyone I know as he is simply the best! More

2015 M235 I CPO I recently bought a CPO M235i, when I got home with it, I noticed a few things I wasn’t happy with. I contacted Peter Rennert, and he assured me he I recently bought a CPO M235i, when I got home with it, I noticed a few things I wasn’t happy with. I contacted Peter Rennert, and he assured me he would take care of my concerns. I had to drive down and get my truck, so I dropped off the car, and drove home. Peter contacted me a few days later and said the car was ready, I drove down and was delighted to see all of my concerns had been addressed and more. Now THAT’S service!!! Thank you Peter, for the great experience. Sincerely, Chris Heckenbach More

Excellent buying experience for a used luxury car The whole car buying experience was very smooth. Gus did explain the pricing details of the car and gave a good pricing so it’s a win-win situation fo The whole car buying experience was very smooth. Gus did explain the pricing details of the car and gave a good pricing so it’s a win-win situation for both. When we arrived the vehicle was kept clean and ready for test drive. I will definitely recommend our friends to Gus and San Rafael BMW dealership. Also want to thank Peter for making all the arrangements with Gus though he was not on duty on that day. I came all the way from Pleasanton because of the promise made by Peter that he will get us a good deal. More

Seamless purchase, top quality service Peter was excellent, from point of contact to test drive and walking me through all the options and numbers. He explained all the details of the proce Peter was excellent, from point of contact to test drive and walking me through all the options and numbers. He explained all the details of the process and everything was very clear. I highly recommend Peter and found him to be friendly and approachable, as well. More

Perfect car, perfect customer service Gus was great, he answered all my questions, got a discount for me, and he even shipped my car to my work. Made it an easy sale. Gus was great, he answered all my questions, got a discount for me, and he even shipped my car to my work. Made it an easy sale. More

Bruce was extreamly helpful and friendly. Bruce helped us with our car purchase and stayed after closing to allow us to test drive many cars. He was honest, fair and direct. He made buying a c Bruce helped us with our car purchase and stayed after closing to allow us to test drive many cars. He was honest, fair and direct. He made buying a car very relaxed. In the future when we decide to trade our car in, we will be very happy to work with Bruce again. We highly recommend working with Bruce and the San Rafael BMW team to help you with your car buying experience. Thank you Bruce and San Rafael BMW! More

BMW The Ultimate Driving Machine I purchased a BMW M4 GTS and I am very pleased with the vehicle . I love BMW Motorsport products . BMW ///M -The Ultimate Driving Machine . I purchased a BMW M4 GTS and I am very pleased with the vehicle . I love BMW Motorsport products . BMW ///M -The Ultimate Driving Machine . More