BMW of San Luis Obispo
San Luis Obispo, CA
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659 Reviews of BMW of San Luis Obispo
Was lied to and deceived Didn't find out til almost 3 years later that I'd been duped. They leased me a car that was supposedly new with full warranty. Falsified documents to Didn't find out til almost 3 years later that I'd been duped. They leased me a car that was supposedly new with full warranty. Falsified documents to support their deception. Found out that the 4 yr warranty would end over 2 months before 3 yr lease would end. Have brought it to their staff's attention, but nobody has reached out to me. Time to contact BMW USA and BBB. More
Best customer service I have EVER had. Had THE BEST experience at Coast BMW. Sent an email request early morning to ask about a car. They called me back and told me it was available so made Had THE BEST experience at Coast BMW. Sent an email request early morning to ask about a car. They called me back and told me it was available so made an appt. to go in. Was greeted by Scott, the sales manager who was very funny and a nice guy. Because Jose was busy, the gentleman I spoke on the phone, he brought out Daniel Zambrano who was phenomenal. I ran this kid raged. Kept asking a ton of questions, changing my mind on which cars to see, which to test drive, etc. He handled it all with a smile on his face. After test driving and finding the car I wanted, Daniel worked the numbers with Scott and ran back and forth making sure we were happy. Offering coffee, water, etc the entire time. Once we decided on the buy, it took a while to get into finance. Daniel stayed with us the entire time and talked, joked, made us feel so welcomed and valued. Once in financing, we sped through and we’re out the door to meet Daniel WHO HAD MOVED EVERYTHING FROM OUR OLD VEHICLE TO THE NEW! And we had a ton of junk in the old car including our Costco groceries! The team at Coast BMW was fantastic to work with, but the reason I will go back time and time again is Daniel Zambrano. He has made me a loyal customer. More
Thanks Coast I didn't make their job easy but they came through. Great price great service. They took the time to answer all my questions. Thanks Tyler. I didn't make their job easy but they came through. Great price great service. They took the time to answer all my questions. Thanks Tyler. More
Getting us the right car I have bought many cars from Coast BMW. This experience was pretty much as easy as it gets. We found the car, they got me to the monthly payment that I have bought many cars from Coast BMW. This experience was pretty much as easy as it gets. We found the car, they got me to the monthly payment that I was comfortable with, actually less than I thought. Tyler was incredibly knowledgeable and made the entire experience pleasurable. My husband and I love our new x five. More
Excellent experience at Coast BMW We spent six weeks looking at various cars and at various dealerships. Tyler Henry helped us when we came to Coast BMW. He was the best of the sales p We spent six weeks looking at various cars and at various dealerships. Tyler Henry helped us when we came to Coast BMW. He was the best of the sales people we experienced. We had an excellent experience with the purchase of the car, and Tyler continued to help us after the purchase with programming the audio system and showing us the multiple features of the car. We would highly recommend him to those of you going to Coast BM looking to purchase a BMW. More
Excelleent!!! Amazing customer service looking forward to purchasing my next vehicle from Coast BMW. Worth the long drive from LA. Please visit Coast BMW, you won’t Amazing customer service looking forward to purchasing my next vehicle from Coast BMW. Worth the long drive from LA. Please visit Coast BMW, you won’t regret it. More
Transparent, helpful! Thank you BMW and T. Henry for your help in finding us the right car. Tyler was very knowledgeable about cars and made us feel comfortable about the p Thank you BMW and T. Henry for your help in finding us the right car. Tyler was very knowledgeable about cars and made us feel comfortable about the purchase. We got a good deal in the trade in and left with a car then was more suited for us. Thank you! More
Great service. I would recommend Coast BMW to anyone. Great service friendly people and great service. Next BMW I purchase will definitely be from Coast BMW. Thank y I would recommend Coast BMW to anyone. Great service friendly people and great service. Next BMW I purchase will definitely be from Coast BMW. Thank you. More
Excellent Customer Service Deciding to purchase with Coast BMW was an easy decision after visiting a couple of dealerships in town and comparing their friendliness, helpfulness, Deciding to purchase with Coast BMW was an easy decision after visiting a couple of dealerships in town and comparing their friendliness, helpfulness, and knowledge of the type of vehicle I was interested in. The extra attention given to my needs as the customer was second to none. The ease of the primary salesperson, Peter, and the willingness of the Sales Manager, Tyler, to work with me demonstrated a true professional relationship that can only be explained through the distinctive philosophy of the entire dealership. Thank you, gentlemen, for a beautiful car that can only be paralleled with such an awesome buying experience. More
Above and beyond! We were very pleased with our experience for the second car we leased in 6 months. We came in with a budget in mind and the Tyler’s” went to work!!! We were very pleased with our experience for the second car we leased in 6 months. We came in with a budget in mind and the Tyler’s” went to work!!! More