BMW of San Francisco - Service Center

I’m never disappointed when I have my car serviced at BMW of San Francisco. There was a mistake with my appointment, but Lucas was able to get me a loaner and my car was taken care of by the next day. Cust of San Francisco. There was a mistake with my appointment, but Lucas was able to get me a loaner and my car was taken care of by the next day. Customer service is rare, but at BMW San Francisco I always get five star service. Thank you More

John Santo is always very helpful and honest about the condition of my car. He is the best. condition of my car. He is the best. More

Austin Smith, my service rep is excellent. I’ve been going to him for 4 years. I’ve been going to him for 4 years. More

Nice location for BMW in San Francisco. Car is fixed. Chris was very helpful. Windshield wipers are great. No more squeaky sounds. Car is fixed. Chris was very helpful. Windshield wipers are great. No more squeaky sounds. More

The service department at BMW is always so helpful, efficient, responsive, and accommodating. Service can be expensive, but I fully trust the BMW service team to only do what is absolutely needed. efficient, responsive, and accommodating. Service can be expensive, but I fully trust the BMW service team to only do what is absolutely needed. More

Mobile airbag service was great! The techs clearly had tons of experience and took deliberate care to avoid messing up any interior bits in my car. The techs clearly had tons of experience and took deliberate care to avoid messing up any interior bits in my car. More

My advisor Vincent Varilla is amazing. Always attentive, always responsive in a timely fashion, concerned about me and my vehicle, explains everything so I understand and can make informed Always attentive, always responsive in a timely fashion, concerned about me and my vehicle, explains everything so I understand and can make informed decisions. He and the service I’ve received is EXCEPTIONAL! More

BMW of San Francisco went above and beyond to complete the deal and make it the best experience as possible. the deal and make it the best experience as possible. More

ask for him when I go back. They even vacuumed my car. Amazing. Free windshield wipers too.Fantastic.I will go there again. They even vacuumed my car. Amazing. Free windshield wipers too.Fantastic.I will go there again. More

Exceptional customer service from my service advisor, John Santos. I needed immediate assistance due to an incident of a loose tire on the freeway. John got me in quickly, and the technicians assured me John Santos. I needed immediate assistance due to an incident of a loose tire on the freeway. John got me in quickly, and the technicians assured me with a video of the underside of my car that it was not damaged. I was so relieved and appreciative of the great service! I love my BMW. And part of that love comes from the great customer service! More