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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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January 27, 2024

Everything was done correctly and the service advisor was top notch. The advisor made sure i was keep up to date on the whole repair process. More

by LEONARD.SZETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Report | Print
Jan 28, 2024 -

BMW of San Francisco responded

Thank you, Leonard, for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
January 26, 2024

The personnel was friendly and informative they were able to show me the work that was done and the service was excellent. More

by IH30192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Jan 26, 2024 -

BMW of San Francisco responded

We appreciate your positive feedback! Our team at BMW of San Francisco is always here to provide friendly and informative service. We're glad you had an excellent experience with us, thank you for sharing it!

Helpful
January 26, 2024

Service was great and quick. Much better than I've gotten from Mercedes Benz. Strange but true. More

by DSSHAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
January 26, 2024

Great service. Austin has the best customer service. As a returned client I always get taking care of. Sabina More

by SABINA.GIRSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 27, 2024 -

BMW of San Francisco responded

Thank you for your five-star review, Sabina. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

Helpful
January 26, 2024

Excellent customer service. John is great. I was able to have a loaner for the day and the work finished on time. More

by DMOTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 27, 2024 -

BMW of San Francisco responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco; we look forward to having you as a valued customer for many years to come.

Helpful
January 25, 2024

Easy to work with and easy to schedule an appointment at BMW of San Francisco. More

by DUSHYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi
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Jan 25, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 25, 2024

Damien was very responsive. I just wished that BMW would clean the car once they finish with the service. I was used to Jaguar. More

by ritavny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fong
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Jan 25, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We hope to see you again!

Helpful
January 25, 2024

Christopher Kuehn at BMW SF was amazing! Thanks you for everything! Thanks thanks Alex Vargas More

by ALEJANDROMVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you for bringing your vehicle in today to BMW of San Francisco. Please use this number to call or text me. Text STOP to opt-out. --Christopher Kuehn BMW of San Franc
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Jan 25, 2024 -

BMW of San Francisco responded

We are very happy to hear that Christopher provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 25, 2024

John was very helpful and proactive. He answered all my questions and offered suggestions on a current issue. More

by LIZWELLS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
January 25, 2024

Thank you for picking up my car, leaving me a loaner and returning my X7 with a full tank of gas! More

by MDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 25, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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