Back

BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews

461 Reviews of BMW of San Francisco - Service Center

Sort by
February 01, 2024

Vincent is absolutely fantastic - he was on top of everything and I'm going to request him always in the future! More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Feb 02, 2024 -

BMW of San Francisco responded

We're delighted to know that Vincent provided such fantastic service at BMW of San Francisco! We'll be sure to pass along your kind words. Looking forward to seeing you again in the future!

January 31, 2024

Thanks for Chris and Richard for their excellent service and help! Richard accurately recorded the concerns I had and put into the plan for inspection. Although those are not done due to my schedule, the More

by JUNJI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 31, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

January 31, 2024

Great service, Lucas was very prompt and made sure I was updated with every step. More

by ROHITN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

The services is good. No need to wait at the dealer during services, no loaner needed, Uber services paid by dealer between home and pickup. More

by ERNSTWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2024

Great service, and super attentive and friendly staff! Communication was clear and I knew what to expect from the service and amount of time needed. More

by cdelcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2024

The staff was engaging and clear about the work to be performed. The time of the delivery was not accurate! More

by LVPSYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas,
Jan 31, 2024 -

BMW of San Francisco responded

Thank you for this feedback. Quality customer service is always our number one priority, and we apologize that your delivery time was not accurate. Thank you again for choosing BMW of San Francisco.

January 31, 2024

Excellent service, work completed on time and delivered on time. All work done listed on the copy of the paperwork. More

by HILALKRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Got me in-and-out quickly in 1 day, with a loaner! Great team and service. More

by D3
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2024

I was taken in on time and waited while they had the inspection done. The inspection took less than 3 hours and the wait was pleasant. Most of all my advisor kept me informed during the process and then More

by JUDITH CLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 30, 2024 -

BMW of San Francisco responded

Thank you, Judith, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2024

The services was as promised and completed early and in a professional manner. Thank you More

by TROCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 30, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
5
...