BMW of San Francisco - Service Center
San Francisco, CA
461 Reviews of BMW of San Francisco - Service Center
Great service from online booking, to check in and updates throughout the day. Really liked the video walk around that was shared. John Santos has been an amazing over the years I’ve been coming to BM updates throughout the day. Really liked the video walk around that was shared. John Santos has been an amazing over the years I’ve been coming to BMW SF. More
Service advisor was very organized and prepared. I was in and out when I went to pick up the car. However the repair person did not wipe the rims of the tire (which was replaced) and it was full of I was in and out when I went to pick up the car. However the repair person did not wipe the rims of the tire (which was replaced) and it was full of smudges and gunk. More
I was told that the work needed was covered by the extended warranty but when I picked up the car I was told there was a $200 deductible. I had never paid a deductible with this extended warranty befo extended warranty but when I picked up the car I was told there was a $200 deductible. I had never paid a deductible with this extended warranty before. I did not expect this type of bate and switch from BMW San Francisco. I will not return for service in the future. More