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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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October 18, 2023

Easy to make on line appointment. Staff very helpful with Uber to snd from location. Was told would be ready by noon, and it was. Great job! More

by Cmprac
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Report | Print
Oct 18, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

Oct 18, 2023 -

BMW of San Francisco responded

We're glad to know that you found our online appointment system easy and convenient, and that our team at BMW of San Francisco was able to assist with your transportation needs. Please let us know if there's anything we can do for you in the future.

October 18, 2023

They were very accommodating for my emergency. They used to be my go to BMW until I moved to the peninsula. I’ve always liked their service department and recommend them highly. More

by LOTSALISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence in Service
Report | Print
Oct 18, 2023 -

BMW of San Francisco responded

Hi, we're happy to hear that our team was so helpful during your emergency, and hope we get the chance to help you again in the future. Until then, safe travels!

October 18, 2023

Great service, nice extra touches, easy and convenient, And Lawrence is the best! So I choose SF BMW even if other BMW dealerships are closer to where I live. More

by TCHUN111
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe, service, 5 stars, Joe Shaghasi
Report | Print
Oct 18, 2023 -

BMW of San Francisco responded

We're so glad to know you had a great experience with Lawrence and our team at BMW of San Francisco! We appreciate your choice in us, even if we are a bit further away. Safe travels and we look forward to seeing you again soon.

October 16, 2023

The service was great! They gave me a free loaner car and washed my car. More

by PHMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Report | Print
Oct 17, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

October 16, 2023

BMWSF has been providing wonderful repair services and consideration all these years. This is particularly the case when the sales rep went all out to assist us in a difficult engine light issues. More

by MTCHEUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Report | Print
Oct 17, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2023

Excellent customer service, very friendly and professional, my advisor was on it. He communicated with me about my car on full detail. More

by RAFA2.RAMIREZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence in service , Joe Shaghasi
Report | Print
Oct 17, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2023

Good Service, details were well explained by the Service technician. Car was finished in one day. More

by C.JOSEPHSLATTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Oct 15, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

October 13, 2023

I received A-1 service from my car dealer I am very pleased with my service More

by LARRYMANDERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2023

Good price and fast friendly service definitely will come back, also will recommend family and friends More

by ALTGADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinu
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

October 13, 2023

Mr. Austin Smith is your best service advisor out there in San Francisco I have known him since he was in the parts department he treated me well then and he gave me the same treatment as a service advisor More

by L1EXH0B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

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