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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews

461 Reviews of BMW of San Francisco - Service Center

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November 07, 2023

John's service and his support staff was beyond reproach, from setting up the appointment, car check-in, review of maintenance, and transportation to and from home. Service was timely, courteous, thorough, More

by RWCRABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Nov 07, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2023

Excellent customer service, job well done, and the car was returned on time! Car is driving well after the recent service. More

by rm0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 07, 2023 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 07, 2023

Excellent customer service, job well done and hit car returned on time! Car is driving well after the recent service. More

by BJMORALES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Joe Shaghasi
Nov 07, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2023

Got my car back the next day for suspension work! Thank you so much for the excellent customer from Vincent!! More

by JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Varilla, Joe Shaghasi
Nov 06, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2023

Great customer service. On time with the device of the vehicle. The loaner was very helpful More

by JIMMYBASTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 06, 2023 -

JIMMYBASTOS responded

Great customer service.

Nov 06, 2023 -

BMW of San Francisco responded

Jimmy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

November 06, 2023

I got a great deal on a hard to find pre-owned 2023 i4 - the communication about delivery delay could have been better - I had to reach out for updates and did not feel it was a priority. More

by klsped
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 07, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We do apologize that our communication was not forthcoming. We appreciate your business and hope to see you again!

November 04, 2023

Great service on time. Terrific flexibility in scheduling service. People are friendly and very helpful. More

by HAROLD.TRINKUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 05, 2023 -

BMW of San Francisco responded

Thank you so much for your kind words, Harold, and for taking the time to leave us this wonderful feedback!

November 03, 2023

Brian Bader and John Meier are awesome! I stepped into the dealership and 10 minutes later drove off in my new car. Fastest car buying experience ever! More

by Nikhil
Recommend Dealer
Yes
Employees Worked With
Brian Bader, John Meier
Nov 03, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2023

The check in process was quick and smooth and the services were completed on time. More

by VLEUNG123
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Nov 03, 2023 -

BMW of San Francisco responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

November 03, 2023

Austin Smith was great at helping me service my bmw. He gave me a good understanding of what needed to be done & was very friendly More

by RAHMIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Nov 04, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with Austin here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

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