Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

Sort by
November 13, 2023

It is always a pleasure to bring my BMW car for service. it is always done very smoothly and they even supplied me with Uber rides. That was very much appreciated. More

by ONJACKSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
Report | Print
Nov 14, 2023 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2023

BMW SF has been taking care of my need every time I went in for service. John has been attentive with my requests & the car was returned in excellent condition. More

by BLEE351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Nov 12, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

November 11, 2023

Not good at all. Theft give false information to do service. Try to act too smart. More

by MGABA786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Nov 14, 2023 -

BMW of San Francisco responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 11, 2023

Very professional and quick to ensure completion of work and safety. Thank you so much! More

by LANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco, Landon. We're glad we were able to help, and we hope to see you again!

November 10, 2023

Damian was very helpful explaining the issues with my car. He was very professional and answered all my questions. More

by JSAUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Fang and the night manager.
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you so much for your five-star review. We appreciate your business here at BMW of San Francisco Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 10, 2023

Great experience - BMW was the only one with a tire on hand, BMW of SF came to the house to replace it directly. Fantastic! More

by RSPANDAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you for the five-star rating. Thank you again for choosing BMW of San Francisco; we look forward to having you as one of our valued customers for many more years to come.

November 10, 2023

Very courteous and thoughtful with communication. Very professional. The waiting space is always a delight More

by ANTHONYPADULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you, Anthony, for taking the time to leave us a great review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

November 08, 2023

Always efficient and helpful it’s always a pleasure to deal with John Santos he’s very pleasant More

by ANDYLARIJANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 08, 2023 -

BMW of San Francisco responded

Thank you, Andy, for your business and this review. We're happy to hear that John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2023

Always efficient and helpful it’s always a pleasure to deal with Vincent Lam he’s very pleasant More

by larryjurado1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Nov 08, 2023 -

BMW of San Francisco responded

Larry, Thanks for sharing about your experience with BMW of San Francisco. Vincent and our team appreciate your business and hope to see you again soon!

November 08, 2023

Service advisor contacted me on my follow up appointment for warranty work; part not in stock. Service advisor explained level of effort and time required so I understood when car would be ready. More

by BOB_MASUOKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Nov 08, 2023 -

BMW of San Francisco responded

Thanks, Bob, for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

1
...
33
34
35
...
47