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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews

461 Reviews of BMW of San Francisco - Service Center

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February 07, 2024

Great service. Professional support and well organized from Vincent and the team.would greatly appreciated More

by PHTUUTAFAIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Varilla
Feb 07, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2024

The team at SFBMW has always been courteous and I appreciate that! The service advisor Fredy and Chris are top notch with their communication and I hope their upper management reads surveys. More

by ROD.HELAIRE
Recommend Dealer
Yes
Employees Worked With
Fredy Guevara, Chris Keuhn
Feb 06, 2024 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Fredy and Chris here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

February 06, 2024

This dealership always goes above and beyond to satisfy their customers. They set an incredibly high-standard for every other brand in the market today. More

by guy.dilella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

BMW of San Francisco responded

Guy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

February 06, 2024

This is a good dealership. I went here for servicing of my BMW 2 series Gran Coupe. More

by KARTHIKSALISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2024

Attention to detail, transparent in pricing and work was done on time with no problems. More

by SCOTT.POWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Fang
Feb 06, 2024 -

BMW of San Francisco responded

Scott, thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 06, 2024

Emergency and no appointment, no problem. My car was fixed and ready in less than 48 hours. Awesome! More

by HAGAM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Feb 06, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

February 05, 2024

Another great service experience at BMW of SF. Professionally handled by Vincent with the correct result. Well done and much appreciated. More

by KENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Feb 05, 2024 -

BMW of San Francisco responded

Kenn, Thanks for sharing about your experience with BMW of San Francisco. Vincent and our team appreciate your business and hope to see you again soon!

February 05, 2024

I had a very smooth and pleasant experience at this dealership. Brian was very helpful right from the time we spoke on phone to getting me detailed pricing, all the possible discount offers etc. Due to More

by MOINAKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

February 05, 2024

Laurence was friendly and helpful. He made sure that all my questions were answered and followup after service. More

by HABANA515
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 05, 2024

Very clear options were presented, helpful and friendly team that assisted me with my purchase More

by tiffany.bohee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Chenault, Joe Meier
Feb 05, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.