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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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December 21, 2023

Very organized and professional team. Service completed on time. Arranged transportation so I could get to work. More

by MMAKUNJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 21, 2023 -

BMW of San Francisco responded

We're glad to know that our team at BMW of San Francisco was able to provide you with a timely and organized service experience. We understand how important it is for our customers to get back on the road quickly, so we always aim for efficiency. Thanks for your review!

December 20, 2023

Always a pleasure having the opportunity to have my car serviced; John is consistently a professional and conscientious technician. More

by INKLINED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Dec 20, 2023 -

BMW of San Francisco responded

We're glad to know you've had consistently great experiences with John and our team at BMW of San Francisco. We appreciate your feedback, thank you!

December 20, 2023

Lawrence (service adviser) was super helpful in explaining the options for getting my wheel issue fixed, coordinating with the tech, and getting it all resolved within 2 hours. More

by SF X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Report | Print
Dec 20, 2023 -

BMW of San Francisco responded

We're glad to know that Lawrence was able to assist you effectively with your wheel issue at BMW of San Francisco. It's great when things get resolved quickly! Thanks for sharing your experience.

December 20, 2023

l was able to have my shocks replaced with the extended warrenty. this was excellent and l truly appreciate this coverage. l have a 2017 740l with only 55k miles so l felt the extended coverage was warrent More

by RCHAVEZ3439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember his name but he was excellent
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Dec 20, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 19, 2023

Attentive service and quality workmanship. Good communication. They always can arrange a loaner for you too. More

by JACQUIBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 19, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 19, 2023

good. no problem. will be back. efficient and clean. report provided that was good information. More

by FP793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fredy
Report | Print
Dec 19, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 19, 2023

Great service. Chris is an excellent service advisor. He took care of the problem and ensured a timely resolution More

by HZAIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuhn
Report | Print
Dec 19, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2023

Coming from another local BMW dealership who completely let me down with not only negligence but caused thousands of dollars worth of damage it was enlightening to find a dealership like SF BMW. More

by MARBLEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Dec 19, 2023 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 19, 2023

Lucas is nice and patient. He explained everything in details. My service is done quickly. More

by tonyliao0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Dec 19, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lucas here at BMW of San Francisco.

December 19, 2023

My experience with them (specifically John Santos) is that they are honest, don’t overcharge, and timely. More

by JEREMY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Dec 20, 2023 -

BMW of San Francisco responded

Thanks, Jeremy, for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

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