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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews

461 Reviews of BMW of San Francisco - Service Center

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December 22, 2023

John Santos provides excellent service to his customers. He communicates clearly, provides prompt follow up, and is personable. Highly recommended! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Dec 22, 2023 -

BMW of San Francisco responded

JB, it's great to know that John Santos delivered excellent service and clear communication at BMW of San Francisco. We appreciate your recommendation!

December 22, 2023

Very responsive and professional. good communication. Easy to access location. I was a bit dismayed to see that unlike last year, when I bought my vehicle, there was a very wide in More

by LRC666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Dec 22, 2023 -

BMW of San Francisco responded

We appreciate your feedback and are glad to know you found our team at BMW of San Francisco responsive and professional. We understand the importance of color choices when buying a vehicle, we'll take note for future inventory decisions. Enjoy your new ride!

December 22, 2023

Good service, especially mobile upgrade work. I need to have them work ob recall faster More

by ss01688
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leony
Dec 22, 2023 -

BMW of San Francisco responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

December 22, 2023

Thank you for your prompt and courteous service. Made the experience seamless and hassle-free. More

by ALAN.CAMARILLO
Recommend Dealer
Yes
Employees Worked With
Christopher Kuehn
Dec 22, 2023 -

BMW of San Francisco responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with.

December 22, 2023

Chris was communicative, the service was fast and appeared to be thorough. Thanks for the service. More

by SOSINCLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kuehn
Dec 26, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 22, 2023

Service was great and answered all of my questions and gave me all the recommendations needed to complete my services. More

by NICHOLAS.J.ACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos , Joe Shaghasi
Dec 22, 2023 -

BMW of San Francisco responded

We're glad to know you had a great service experience at BMW of San Francisco! Our team is always here to answer your questions and provide recommendations. Thanks for the positive review!

December 22, 2023

Excellent service from booking, dropping off the car, reviewing service and managing pick up. Can't imagine doing better. More

by CINDYSHOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Joe Shaghasi
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2023

Love the service here, have been back many times and will continue to do so!! More

by lionshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilsen Zhang, Damien Fang
Dec 21, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2023

The dealership is very organized and clean I took my car in for service, and Austin Smith, my service rep, was professional, friendly and very knowledgeable about services my car needed and recommended. Gre More

by KIRAMLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Dec 21, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

December 21, 2023

I love this dealership they is the best they get you in and out at a good time and they also have kind workers the best More

by ELYNN_WK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Dec 21, 2023 -

BMW of San Francisco responded

Elynn, we're so glad to know you had a positive experience at BMW of San Francisco! We always aim for efficiency and kindness. Thanks for the review!

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