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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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December 25, 2023

The service at BMW SF is superb. Very thoughtful staff and service advisors. Highly recommend this location for all my service needs. More

by Ed Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from service dept
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2023

They were helpful and kind and made the whole experience a success. Good job b m w More

by MH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 25, 2023

Thank you very much for your great service. We appreciate how easy you made the process for us. More

by CAMILLE.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you, Camille. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco; we look forward to having you as one of our valued customers for many more years to come.

December 25, 2023

Thank you Damien for your consistent support! You are awesome - Definitely recommend this dealership Service Center More

by KHOOKHOO2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Feng
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

December 24, 2023

The service is excellent and the inspection is very complete and though, worth the trust More

by TIEEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

December 24, 2023

fantastic service, the utmost care and consideration for both my vehicle and i every time More

by CRASHFASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher kuehn, Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at BMW of San Francisco.

December 24, 2023

Good service but surprised that after service they forgot to reset their version of “check engine” light. That was disappointing. More

by PATTYCATHY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name on text messsge to me
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 23, 2023

Service was quick and professional, our loaner was ready when we dropped off our car, and the overall experience was great. More

by SFscrenName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 23, 2023

Knowledgeable Service Manager. Easy to set up service appt Great location Loaner cars are very popular and usually booked up at least 1 week in advance More

by JACKY0
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 22, 2023

Quality work and service. My rep. is the best...He is very hard to reach at times, but other than that he is very helpful. More

by LVANLIEUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du.....
Report | Print
Dec 22, 2023 -

BMW of San Francisco responded

We appreciate your feedback and are glad to know you're satisfied with the quality of our work at BMW of San Francisco. We'll strive to improve on communication times for an even better experience next time!

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