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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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January 05, 2024

Delivered at promised time and quality work. I would recommend this dealer to all in need of service. More

by MADARJOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 05, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2024

The whole team was Amazing service and fast, highly recommend BMW sf. I’ve been coming here for 10+yrs. More

by CHEFSALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 05, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2024

Always happy with Austin's customer service. He is always attentive and very pleasant to work with. More

by FOUZIA_ZAHEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jan 05, 2024 -

BMW of San Francisco responded

We are very happy to hear that Austin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2024

No one offers a unlimited care for me only Chang oil then you have to pay , I have not enough information about bmw and I'm trying to sell my car More

by HASSAN.MUHANNA2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin , Joe Shaghasi
Report | Print
Jan 08, 2024 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 04, 2024

Great service, car was ready on time. Damien was very attentive to details as always. More

by EWLAUTERBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Damien and our team. We're glad to hear we delivered such a great experience!

January 04, 2024

Clear, listened, advised and then followed through. We bought our car here and always serviced it here. More

by SANFRANJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service department Damien Fang
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

Jackie, we're glad to know you've had such a positive experience with us at BMW of San Francisco. Thanks for trusting us with your car's purchase and service needs!

January 04, 2024

Professional, speedy service and excellent communications all the way through. Austin Smith is the BEST and a true customer service rock star. Thanks, BMW of San Francisco! Will always buy from you. More

by ELIZABETHPINKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

Elizabeth, we're delighted to know that Austin provided you with top-notch service at BMW of San Francisco. Thanks for your support and kind words!

January 04, 2024

John Santo’s and the service team are the best! Highly recommended especially if you are not happy with your current BMW service center. More

by BRADWILSON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos, Joe Shaghasi
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

We're glad to know that John Santo and our service team at BMW of San Francisco have been able to provide you with a top-notch experience! We appreciate your recommendation. Safe travels in your BMW!

January 04, 2024

Outstanding customer service and attention to detail. Very transparent with what needed to be done and associated cost. Communication and follow up was spot on. Both Vincent and Lawrence went above an More

by DDELMONICO1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varella, Lawrence Hoe
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

We're so glad to know that Vincent and Lawrence provided outstanding service during your visit at BMW of San Francisco. We appreciate the positive feedback on our transparency, communication, and attention to detail!

January 04, 2024

very pleased with the service and ease of loaner. prompt and attentive and listened to concerns More

by FRED.TSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 04, 2024 -

BMW of San Francisco responded

Thank you, Fred! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

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