BMW of San Francisco - Service Center

Christopher Kuehn provided great service as usual. The support staff were also very helpful. Look forward to coming back! The support staff were also very helpful. Look forward to coming back! More

Service Advisor, Vincent Lam is phenomenal - extremely understanding and clearly delivers on his promise. He communicates and ensures clients know what progress is made on their vehicles while in service. understanding and clearly delivers on his promise. He communicates and ensures clients know what progress is made on their vehicles while in service. He's the most responsive Service Advisor; couldn't recommend enough. I was passed around to two other Service Advisors who weren't responsive and didn't even answer to emails/voicemails 3 weeks prior to my appointment. But once I was finally connected to Vincent - he was their Service Dept's saving grace. More

As always, John Santos provides exceptional support during the whole process, keep me informed of progress and made sure to have the car ready as promised. Thanks for all your help John--Wassim during the whole process, keep me informed of progress and made sure to have the car ready as promised. Thanks for all your help John--Wassim More

Dinu was awesome- great, quick efficient service for amazing cars- despite the tricky location in the city, it’s worth it for the cars available and service- thanks! amazing cars- despite the tricky location in the city, it’s worth it for the cars available and service- thanks! More

Lied to me about my car is leaking and need $7800 to fix Without showing. me the damages. Same thing happened before. Not. good for business at all. Without showing. me the damages. Same thing happened before. Not. good for business at all. More

BMW San Francisco is amazing! We love our car we bought from them back in 2015. We always have it serviced at BMW SF because they are wonderful. The car is in great shape due t We love our car we bought from them back in 2015. We always have it serviced at BMW SF because they are wonderful. The car is in great shape due to their excellent care. More

Always excellent; love working with Chris and his team. I am a customer for life. I am a customer for life. More

I consistently receive exceptional service for my car maintenance, experiencing efficiency and overall satisfaction. The quality and care for my vehicle are the reasons I consistently return. maintenance, experiencing efficiency and overall satisfaction. The quality and care for my vehicle are the reasons I consistently return. More

I was very pleased with how easy, fast, and convenient the service was. Wasn’t that much of a thing at all. the service was. Wasn’t that much of a thing at all. More

Good communication, but don’t really like doing surveys , a 1 to 5 rating system should have been enough, unless a customer wants to explain otherwise , a 1 to 5 rating system should have been enough, unless a customer wants to explain otherwise More