BMW of San Francisco - Service Center

The customer service is always really good, waiting time is minimum, always explaining what the car is getting done and any additional service needed. Lawrence has always provided clear information, and has is minimum, always explaining what the car is getting done and any additional service needed. Lawrence has always provided clear information, and has been very helpful explaining and answering any question I have. They go above and beyond every time. Thank you! More

Professional, personable, reliable, efficient, communicative, seamless, respectful, and caring! Many of these qualities are not trained they come from a foundation that has accountability and inte communicative, seamless, respectful, and caring! Many of these qualities are not trained they come from a foundation that has accountability and integrity at the root. Between Vincent V. and Lucas D. BMW of San Francisco is blessed to have these two Service Managers on the team I always leave with a smile on my face with very stressful situations turned to joy because of their care. With positive energy and gracious gratitude 🙏 Rolando More

In and out in a timely fashion. No surprises---car driving like new on the way home. No surprises---car driving like new on the way home. More

I have had nothing but good results from this dealership and especially working with my specialist, Christopher. and especially working with my specialist, Christopher. More

BMW is always very helpful and friendly when taking my car into service. I appreciate the value they place on customer service. car into service. I appreciate the value they place on customer service. More

They took care of everything I needed! Great communication throughout the process. will come back again. Great communication throughout the process. will come back again. More

Jon was amazing. He got right to my appt and explained how the whole chip deal worked. He took me in on almost no notice and was able to get me serviced. I had an exc He got right to my appt and explained how the whole chip deal worked. He took me in on almost no notice and was able to get me serviced. I had an excellent experience More

Everyone was extremely professional and helpful and the servicing on our car was quick. We knew our car was in good hands. servicing on our car was quick. We knew our car was in good hands. More

Well run service department. They schedule carefully and keep me well informed on status. Vincent, my service rep, provides good advice on what repairs are needed and what can They schedule carefully and keep me well informed on status. Vincent, my service rep, provides good advice on what repairs are needed and what can wait. More

Great services and nice staff. They really take care of my car and even give me a car wash. They really take care of my car and even give me a car wash. More