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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews

461 Reviews of BMW of San Francisco - Service Center

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January 12, 2024

Vincent was excellent in consulting on what my car needs. He is constantly helpful whenever I come in and gives sound advice. More

by JENNIFER@NILUSDESIGNS.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 12, 2024 -

BMW of San Francisco responded

Thank you, Jennifer, for taking the time to share your thoughts on working with Vincent and our team. We're glad to hear we delivered such a great experience!

January 12, 2024

Friendly people. .correct attitude. The repair was don in a satisfying way..the man at the check in was very friendly and helpful. More

by ROLFHOUTKOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?Kuhn..perfect guy, Joe Shaghasi
Jan 12, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2024

Lucas and Anthony did a wonderful job determining what the issue with my X5 Hybrid was. Lucas did a great job explaining to me what the Service people did and how the issues were resolved. I also apprec More

by dmwustrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du, Anthony
Jan 14, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Attentive service, knowledgable team, easy to schedule, awareness to customers time and needs. Gets work done on time More

by JEFFREY.R.BRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Jan 12, 2024 -

BMW of San Francisco responded

Thank you, Jeffrey, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2024

Good services very professional peoples friendly and wait times is not too long and thanks for the ride home More

by LAIELECTRIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Jan 12, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2024

Lucas Du helped getting my tire replaced efficiently. He is always friendly, helpful and knowledgeable. The wait time for the tire replacement was not too long. More

by NCHIN2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Jan 11, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear that Lucas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2024

I have been a customer for 25 years, and I am always treated like a prince. More

by EJGLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 11, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

January 11, 2024

Great place to take your BMW. They're honest, thorough and the repair work is excellent. My client service rep Austin Smith is wonderful. Wouldn't take my BMWs anywhere else. E More

by PENNILEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith Service Department
Jan 11, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2024

Amazing service. Very attentive, friendly, and knowledgeable. I don't want to go to any other service centers honestly. Highly recommend it. More

by SOLYNLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Jan 11, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 11, 2024

My experience was excellent as usual. The service advisor Vincent, was very helpful with and courteous when assisting me with my service needs. More

by DVBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Jan 11, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

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