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BMW of San Francisco - Service Center

San Francisco, CA

4.7
461 Reviews
Call Service Center (628) 235-1200

461 Reviews of BMW of San Francisco - Service Center

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January 20, 2024

Easy in and out. Respectful, friendly and efficient. Team is knowledgeable and very service oriented More

by JAMEJIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

January 20, 2024

Friendly from the very beginning, explained procedures, provide timeline of service & easy to talk to. . More

by NKOTSUKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

Amazing work and help. Thank you so much BMW SF. It was worth driving and getting parts straight with you. More

by JOHANNAMAGANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Johanna, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Great service at BMW San Francisco. My service advisor Lucas always pleasant and informative. Comfortable setting for waiting area. Timely service More

by MURAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lucas here at BMW of San Francisco.

January 19, 2024

As in previous visits, Cody was professional, knowledgable, and on-time during my mobile service. I appreciate the top-tier service I've always received with BMW of San Francisco and this dealer More

by ALANTAHIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Candace
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Alan, and for taking the time to leave us this wonderful feedback!

January 19, 2024

My service advisor and the concierge were cordial. The technician performed the repair accordingly. The dealership was generally clean. More

by PETER CHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Jan 19, 2024 -

BMW of San Francisco responded

Peter, we're glad to know you had a positive experience at BMW of San Francisco. We always aim for top-notch service and cleanliness. Thanks for your feedback!

January 19, 2024

Excellent professional service! Vincent communicated work in a timely professional way! Always great and fast service More

by KNOLLCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla, Joe Shaghasi
Report | Print
Jan 19, 2024 -

BMW of San Francisco responded

We're glad to know you had a great experience with Vincent and the rest of our team at BMW of San Francisco! Thanks for highlighting our communication and speed. We appreciate your feedback!

January 19, 2024

Very good service. The communication was great all the way through the process and we even received videos explaining what had been done.. More

by EMILDAHLMOLLERUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

John Santos is the best. I have been coming to BMW of SF for 20 years with three different cars. John is phenomenal -- knowledgeable, and a great communicator. I was in-and-o More

by Mike N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Jan 18, 2024 -

BMW of San Francisco responded

Mike, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2024

Great service experience everytime with BMW of SF. Will be coming back here for servicing More

by PATRICKFANG24
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Jan 18, 2024 -

BMW of San Francisco responded

Patrick, Thank you for your business and this review. We're happy to hear Vincent and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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