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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 31, 2024

Great service, and super attentive and friendly staff! Communication was clear and I knew what to expect from the service and amount of time needed. More

by cdelcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2024

The staff was engaging and clear about the work to be performed. The time of the delivery was not accurate! More

by LVPSYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas,
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for this feedback. Quality customer service is always our number one priority, and we apologize that your delivery time was not accurate. Thank you again for choosing BMW of San Francisco.

January 31, 2024

Excellent service, work completed on time and delivered on time. All work done listed on the copy of the paperwork. More

by HILALKRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Exceptional service, knowledgeable staff, and a seamless buying experience. The dealership exceeded expectations, making the entire process enjoyable and efficient. More

by alex.hdez95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leryssa Deguzman, Joe Shaghasi
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for sharing your experience with us, Alex. We're happy to hear it went well and truly appreciate your feedback!

January 31, 2024

Dinu was an amazing sales person, the best I've ever worked with. He was very professional and took care of all my questions and concerns. He also followed up with me before my lease expired and asked h More

by okurdi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for the kind words for Dinu and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at BMW of San Francisco are glad to have you as a customer.

January 31, 2024

Got me in-and-out quickly in 1 day, with a loaner! Great team and service. More

by D3
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 31, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2024

I brought my i3 in to have the passenger side mirror replaced. After I picked the car up I found that the passenger door lock was not adjusted properly and the door flew open several times with my wife More

by GOKAT1
Recommend Dealer
No
Employees Worked With
Christopher Kuehn
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Jan 31, 2024 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 30, 2024

I was taken in on time and waited while they had the inspection done. The inspection took less than 3 hours and the wait was pleasant. Most of all my advisor kept me informed during the process and then More

by JUDITH CLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 30, 2024 -

BMW of San Francisco responded

Thank you, Judith, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2024

The services was as promised and completed early and in a professional manner. Thank you More

by TROCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jan 30, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2024

The worst part of buying a vehicle is always the paperwork. At BMW of San Francisco the paperwork was probably the easiest part of the whole endeavor. Thank you very much More

by markkramer17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, ? Dave, Joe Shaghasi
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Jan 31, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

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