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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 02, 2024

It was great. I'm starting to think that BMW SF has a better service department than the others. I've had a great experiences here. More

by MITCHELL.MIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 03, 2024 -

BMW of San Francisco responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

February 01, 2024

Easy to do business with. Would do it again. Fast and responsive. Car arrived in great shape. More

by adamganz
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Feb 02, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 01, 2024

Came in for service work for my BMW X5. Always worked with Lucas, great explanation of work needing to be done and always such a pleasant experience from the drop off to car loaning service More

by ICOROWENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DU
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

February 01, 2024

Thanks Brian for all the help and showing me several cars over the last several month More

by HERYL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janet Kim, Brian Bader, Joe Shaghasi
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Feb 02, 2024 -

BMW of San Francisco responded

Thanks for your feedback on your recent visit to BMW of San Francisco. It's great to hear that Brian was able to assist you and that you had such a positive experience.

February 01, 2024

Carl Chenault was very knowledgeable of the options and the historical context. I’ve worked with Carl for several car purchases in the past and is a trusted advisor. Michael Wade was very helpful and p More

by JABRAMS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Chenault
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Feb 02, 2024 -

BMW of San Francisco responded

We are very happy to hear that Carl and Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2024

Vincent is absolutely fantastic - he was on top of everything and I'm going to request him always in the future! More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Feb 02, 2024 -

BMW of San Francisco responded

We're delighted to know that Vincent provided such fantastic service at BMW of San Francisco! We'll be sure to pass along your kind words. Looking forward to seeing you again in the future!

February 01, 2024

worse sales person Michael wu。no service。always no answer phone call。waste time and money。never go this dealer More

by S123YAWEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael wu, Joe Shaghasi
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 31, 2024

Thanks for Chris and Richard for their excellent service and help! Richard accurately recorded the concerns I had and put into the plan for inspection. Although those are not done due to my schedule, the More

by JUNJI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

January 31, 2024

Great service, Lucas was very prompt and made sure I was updated with every step. More

by ROHITN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Jan 31, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

The services is good. No need to wait at the dealer during services, no loaner needed, Uber services paid by dealer between home and pickup. More

by ERNSTWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 31, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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