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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 05, 2024

Vivian and David Gao good service and help me find my car information for me. More

by peetzza57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian & David Gao
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Feb 05, 2024 -

BMW of San Francisco responded

We are very happy to hear that Vivian and David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

Quick response time. Answered all questions. Very flexible and accommodating. Service turnaround was quick and without issue. More

by JG26UB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent R(?)
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Feb 05, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 04, 2024

Vincent was an excellent service advisor and helped take care of me and my X5! Was very communicative and kept me updated through the day while my car was being worked on. Would return to BMW of SF for serv More

by ROSENJAZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vincent delivered such a great experience!

February 03, 2024

Had a wonderful experience with Marcos! He helped me with buying out my lease. He was patient and professional. Highly recommend! More

by TSEHAY T
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Oropeza
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

February 03, 2024

Always very responsive, courteous and willing to help people as best they can. Followed up via txt and call. More

by NATEHALSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

February 02, 2024

Great customer service. I had a flat tire cost by a pothole, and I was in desperate need to get it fixed so I could drive to meetings. I was immediately accommodated and rec More

by DAH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

February 02, 2024

John is an excellent advisor. The service and professionalism on this visit were great. Thanks for taking good care of my car. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in setvice dept
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2024

Scott Collins was awesome to do business with. Car wasn't detailed to my liking, however I would highly recommend Scott. More

by cheriesmith09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Feb 02, 2024 -

BMW of San Francisco responded

Cherie, Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with great service. We thank you for choosing BMW of San Francisco!

February 02, 2024

No a good customer service, they are very no responding for a minimum request from a customer More

by gdlacast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leryssa, Joe Shaghasi
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 02, 2024

The salesman was great, but the experience of leasing was a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Thi More

by JASON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Stephens (he was great)
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Feb 05, 2024 -

BMW of San Francisco responded

Jason, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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