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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

September 28, 2023

Waited three hours for work to be done for oil change, why reservations beats me More

by COMRANXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Sep 28, 2023 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 27, 2023

Service technician was excellent, very informative and efficient. The work done was very neat and clean. More

by KAANWCHIN
Recommend Dealer
Yes
Employees Worked With
Service technician
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Oct 03, 2023 -

BMW of San Francisco responded

Thank you for sharing your positive experience with our BMW of San Francisco team! We hope to work with you again in the future!

September 27, 2023

Their staff is wonderful to deal with no matter what time of day I need to talk to them. They make it easy for me to navigate their departments to exactly where I need to go. Their service is top level. More

by ROBERTDFLORY
Recommend Dealer
Yes
Employees Worked With
John Santos
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Oct 03, 2023 -

BMW of San Francisco responded

We truly appreciate your kind feedback, Robert. Our BMW of San Francisco team is always here for you and your automotive needs. We can't wait to serve you again.

September 27, 2023

BMW San Francisco always has great service and communication. They accommodated my late arrival to appt. More

by TORIDENEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Oct 03, 2023 -

BMW of San Francisco responded

Hello! Thank you for choosing BMW of San Francisco! We appreciate your support. Come visit our team again soon!

September 27, 2023

As always, Yordano Rios is the most excellent Service Advisor I've worked with over the decades. He's outstanding, attentive, communicative, clear and precise, and genuinely cares. It brightens my day to More

by Happy Customer since 2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano Rios
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Oct 04, 2023 -

BMW of San Francisco responded

Thank you for your many years of loyalty. Our team is always delighted to serve you. Yordano and the rest of us will see you again next time!

September 27, 2023

Damian was very professional and reasonable. Other employees are friendly and helpful. Loaner car is excellent. More

by TINALLEE817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Fung
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Oct 03, 2023 -

BMW of San Francisco responded

Hello there! Thank you for leaving us with your review. Damian will be thrilled to see that you enjoyed your visit. Stop by and see the BMW of San Francisco team again soon!

September 27, 2023

Service writer was knolageble and keep the deadlines. Excellent service, and I'll definitely come back whenever I need service again. More

by LEO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano Rios
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Oct 03, 2023 -

BMW of San Francisco responded

Leo, We are honored to have earned your recommendation. Thank you for choosing BMW of San Francisco! Our team looks forward to providing the same excellent service to you again down the road.

September 27, 2023

It was thorough, professional and timely. It was a pleasure stepping into a newly cleaned vehicle running like a top. More

by DREW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Oct 03, 2023 -

BMW of San Francisco responded

Hi Drew, We are pleased to know our team delivered thorough, timely service. Your business is truly appreciated and we can't wait to serve you again here at BMW of San Francisco.

September 27, 2023

Lucas was helpful. He is reliable and a clear communicator. Thanks for your help. - Jason More

by JSHAH07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Oct 04, 2023 -

BMW of San Francisco responded

Thank you for taking the time to leave us with your positive feedback. Lucas and our BMW of San Francisco team can't wait to serve you again.

September 27, 2023

Vincent in service is always helpful, offers great customer experience and solved the problem 1st time. More

by HDAHELENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent in Service
Report | Print
Oct 03, 2023 -

BMW of San Francisco responded

We're always happy to see our returning guests enjoy another great experience. Thank you for trusting us with your maintenance needs and leaving thoughtful feedback. Travel safe and we'll see you again next service visit.

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