Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
Contact Dealership

1675 Howard St

San Francisco, CA

94103

Directions

By Type

Showing 612 reviews

October 12, 2023

Service at this dealer is always courteous, transparent, and efficient. From scheduling to vehicle pickup the team is great. More

by Luxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We appreciate your kind words! It's great to know that our team at BMW of San Francisco has been able to provide you with the excellent experience we strive for. Safe travels and see you next time!

October 12, 2023

Always responsive and easy to work with. Kudos to Vincent Varilla for his help with all my BMW transactions! More

by 82STANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We're glad to know you've had positive experiences with us at BMW of San Francisco, especially with Vincent. We appreciate your support and look forward to assisting you in the future!

October 12, 2023

Very disappointed in service, and follow-up. Still waiting for an answer on the repair that may have been caused by the maintenance service. More

by BJAKIN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not comfortable blaming individuals.
Report | Print
Oct 16, 2023 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 06, 2023

Lawrence was great! I delt with him for the second time and it was a smooth process. More

by MRLREEKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Report | Print
Oct 09, 2023 -

BMW of San Francisco responded

It's great to hear that Lawrence was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

October 02, 2023

John Santos is a phenomenal service advisor. He cares about his customers and provides high-quality customer support. More

by 2005DEMPSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Oct 03, 2023 -

BMW of San Francisco responded

We're so glad to know that you had a great experience with John here at BMW of San Francisco. We always aim for top-notch customer service! Thanks for your review and support.

September 29, 2023

Service staff communicate service issues clearly through multiple channels- text, phone, video and in person. Work done is top quality. More

by CM_MACGREGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Oct 01, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2023

Great communication and service, I have never had any issues with SF BMW, would recommend More

by alterego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Oct 01, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2023

Scott Collins is a terrific car consultant. I am on my 4th BMW lease with him. I continue to come back to this dealerships because of his service. He understands what I need from a car, looks More

by LPILZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott collins
Report | Print
Sep 28, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

September 28, 2023

Great service! Great communication! Thank you for making a loaner available quickly when we needed it. More

by ASIT.PANWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Sep 28, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2023

Service not performed, finance staff was rude and lied to me. Would not recommend at all More

by KURKA.DANIEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Oct 01, 2023 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying experience, Daniel. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 02, 2023 -

BMW of San Francisco responded

Hi Kurka, We regret to hear about the details of your recent visit. We understand your frustration and would like to help. We would like the opportunity to look into this further, please contact me at your earliest convenience. Christian Marmolejo Service Manager 628-235-1171

1
...
55
56
57
...
62