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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

October 12, 2023

Vincent varilla over delivers every time from my basic services to my intermittent noise complaints my favorite place to come More

by FAVIAN.RAMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinu
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Oct 12, 2023 -

BMW of San Francisco responded

We're delighted to know that Vincent and our team at BMW of San Francisco have consistently met your expectations! Thanks for making us your go-to place, we appreciate the support.

October 12, 2023

I was told that the work needed was covered by the extended warranty but when I picked up the car I was told there was a $200 deductible. I had never paid a deductible with this extended warranty befo More

by VARGAS.PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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Oct 13, 2023 -

BMW of San Francisco responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Christian Marmolejo - Service Manager - 628-235-1171

October 12, 2023

Great service and attention to detail. The videos during servicing are a great way to support communication during servicing. More

by WADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano riosreyes
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Oct 12, 2023 -

BMW of San Francisco responded

We're glad to know you appreciated our attention to detail and the use of videos during servicing at BMW of San Francisco. Your feedback is much appreciated, thank you!

October 12, 2023

Great service, The mechanics were very friendly and knowledgeable. They came to my house and preformed the service. More

by 5150SELLER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Oct 12, 2023 -

BMW of San Francisco responded

We're glad to know our team at BMW of San Francisco was able to provide you with great service right at your doorstep! Thanks for the positive feedback, we appreciate it. Safe travels ahead!

October 12, 2023

Aaron , Rod and John are the best! They mad the transaction so simple! I purchased the car because of the all-star service team that rolls out the red carpet when you arrive. Always More

by LUIS R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 12, 2023 -

BMW of San Francisco responded

Luis, it's great to know that Aaron, Rod and John made your experience at BMW of San Francisco so enjoyable! Thanks for choosing us! Our team hopes to serve you again in the future.

October 12, 2023

Our service advisor Austin treated us with exceptional customer service and I was amazed at how the work ended up. A and 2 pluses for BMW San Francisco! More

by BLEXICAN547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 12, 2023 -

BMW of San Francisco responded

We're delighted to know that Austin provided you with exceptional service at BMW of San Francisco! Thank you for the A+ rating, we appreciate your feedback and look forward to serving you again in the future.

October 12, 2023

Chris is my service associate and I’m always pleased with his communication & punctuality when I need to reach him More

by MOCHAMOMOF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn (unsure of the last name)
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Oct 13, 2023 -

BMW of San Francisco responded

We are happy to know you always receive great service from Chris. Thank you for your positive feedback! We will see you again next time.

October 12, 2023

Lucas Dy is a consummate professional who always looks after the best interests for me and my family. I trust his advice and know he will do everything he can to expend the life of my car and safety for m More

by DIANA.BRICKNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Oct 13, 2023 -

BMW of San Francisco responded

Diana, we're delighted to know that Lucas has been able to provide you with such exceptional service at BMW of San Francisco. We truly value your trust and will continue doing our best for you and your family's car needs!

October 12, 2023

The service agent Tim was fantastic and informative. They got my car in and out quickly. More

by SCIROCCO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim , Joe Shaghasi
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Oct 13, 2023 -

BMW of San Francisco responded

It makes us happy to hear you were back on the road in no time. Thank you for choosing BMW of San Francisco! We'll see you again next time.

October 12, 2023

Nice dealership, Good hot chocolate! Service adviser was very helpful! However my claim was turned down! And it was turned down because of something completely unrelated! Madness… More

by AFALFAD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano (5 star)
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Oct 13, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help!

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