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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

November 08, 2023

Service advisor contacted me on my follow up appointment for warranty work; part not in stock. Service advisor explained level of effort and time required so I understood when car would be ready. More

by BOB_MASUOKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Nov 08, 2023 -

BMW of San Francisco responded

Thanks, Bob, for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

November 08, 2023

Professional and knowledgeable team that helped me with the ordering (build my BMW), financing, trade-in and delivery of my 2024 X5 50e More

by JMILLERSFO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Dungan, Joe Shaghasi
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Nov 09, 2023 -

BMW of San Francisco responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new BMW X5 50e! All of us at BMW of San Francisco are glad to have you as a customer.

November 08, 2023

Always efficient and helpful it’s always a pleasure to deal with John Santos he’s very pleasant More

by ANDYLARIJANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 08, 2023 -

BMW of San Francisco responded

Thank you, Andy, for your business and this review. We're happy to hear that John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2023

Excellent customer service, job well done, and the car was returned on time! Car is driving well after the recent service. More

by rm0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 07, 2023 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 07, 2023

Excellent customer service, job well done and hit car returned on time! Car is driving well after the recent service. More

by BJMORALES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Joe Shaghasi
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Nov 07, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2023

John's service and his support staff was beyond reproach, from setting up the appointment, car check-in, review of maintenance, and transportation to and from home. Service was timely, courteous, thorough, More

by RWCRABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Nov 07, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2023

Got my car back the next day for suspension work! Thank you so much for the excellent customer from Vincent!! More

by JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Varilla, Joe Shaghasi
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Nov 06, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2023

Great customer service. On time with the device of the vehicle. The loaner was very helpful More

by JIMMYBASTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Nov 06, 2023 -

JIMMYBASTOS responded

Great customer service.

Nov 06, 2023 -

BMW of San Francisco responded

Jimmy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

November 06, 2023

I got a great deal on a hard to find pre-owned 2023 i4 - the communication about delivery delay could have been better - I had to reach out for updates and did not feel it was a priority. More

by klsped
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Nov 07, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We do apologize that our communication was not forthcoming. We appreciate your business and hope to see you again!

November 04, 2023

Great service on time. Terrific flexibility in scheduling service. People are friendly and very helpful. More

by HAROLD.TRINKUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 05, 2023 -

BMW of San Francisco responded

Thank you so much for your kind words, Harold, and for taking the time to leave us this wonderful feedback!

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