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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

November 11, 2023

We forgot the remote control when we traded in our old car ,. We called Lance informed him , said he will send it thru the mail . Haven’t got it yet . And Sophia got a wrong license plate on my release ab More

by oanhunguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
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Nov 11, 2023 -

BMW of San Francisco responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. We're sorry that you didn't have a completely satisfying experience. If you'd like to discuss things further, please reach out to us at your convenience. Thank you for choosing BMW of San Francisco!

November 11, 2023

Very helpful and kept updated as far as when my car will be ready to drive home! More

by Tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 12, 2023 -

BMW of San Francisco responded

Tee, It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

November 11, 2023

Not good at all. Theft give false information to do service. Try to act too smart. More

by MGABA786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Nov 14, 2023 -

BMW of San Francisco responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 11, 2023

Everything was great - very smooth transaction. Working with John on financing was a pleasure. Thanks! More

by CSM79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Gomez, John Meier, Joe Shaghasi
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Nov 11, 2023 -

BMW of San Francisco responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

November 10, 2023

Very courteous and thoughtful with communication. Very professional. The waiting space is always a delight More

by ANTHONYPADULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you, Anthony, for taking the time to leave us a great review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

November 10, 2023

Great experience - BMW was the only one with a tire on hand, BMW of SF came to the house to replace it directly. Fantastic! More

by RSPANDAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 11, 2023 -

BMW of San Francisco responded

Thank you for the five-star rating. Thank you again for choosing BMW of San Francisco; we look forward to having you as one of our valued customers for many more years to come.

November 10, 2023

Great team to work with. Quick and painless process with purchase and trade-in of vehicle. Thank you, Nyomi. More

by Pak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nyomi Balatti
Report | Print
Nov 10, 2023 -

BMW of San Francisco responded

We're glad to know that you had a smooth purchase and trade-in experience with our team at BMW of San Francisco. We'll pass along your thanks to Nyomi. Congratulations!

November 10, 2023

Damian was very helpful explaining the issues with my car. He was very professional and answered all my questions. More

by JSAUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Fang and the night manager.
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Nov 11, 2023 -

BMW of San Francisco responded

Thank you so much for your five-star review. We appreciate your business here at BMW of San Francisco Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 09, 2023

Very good customer service. The team is helpful and knowledgeable about BMW's. Excellent selection of cars, packages and colors. More

by katy5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance was also helpful in past visits. I took my time researching cars., Joe Shaghasi
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Nov 09, 2023 -

BMW of San Francisco responded

We're glad to know you found our team helpful and knowledgeable here at BMW of San Francisco. Thanks for appreciating our selection! Safe travels in your new car.

November 08, 2023

Always efficient and helpful it’s always a pleasure to deal with Vincent Lam he’s very pleasant More

by larryjurado1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Nov 08, 2023 -

BMW of San Francisco responded

Larry, Thanks for sharing about your experience with BMW of San Francisco. Vincent and our team appreciate your business and hope to see you again soon!

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