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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

November 21, 2023

Took two full months for repair. Extended period with little communication. Car still not completely clean after detailing - car still has adhesive on the paint from where the back p More

by LFOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 21, 2023 -

BMW of San Francisco responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 20, 2023

Very pleased with the communication of expected services, services recommended based on mileage, and the ease of getting the necessary services done. Also the 3-year oil change plan is competitively priced! More

by Beno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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Nov 20, 2023 -

BMW of San Francisco responded

We're glad to know you found our communication and services satisfactory at BMW of San Francisco. We aim for convenience with competitive pricing, so it's great that you appreciate the 3-year oil change plan!

November 18, 2023

Accept night tow in. Act quickly to find the problem. Specialized personal services. Fee very comfortable. More

by ALICEHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucus Do
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Nov 20, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Alice, for choosing BMW of San Francisco!

November 17, 2023

Great experience for my first service. They detailed my x5 came out beautifully. Nice waiting area More

by JBATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 17, 2023 -

BMW of San Francisco responded

Hi there, Thank you for your wonderful feedback. Our BMW of San Francisco team is happy to have provided great service. We look forward to serving you and your X5 again down the road.

November 17, 2023

Austin is great! He proactively reaches out and sets a high bar of expectation, which he continually meets. I appreciated his work, and I would come back if all More

by EJAX727
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin, Joe Shaghasi
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Nov 17, 2023 -

BMW of San Francisco responded

We're delighted to know that Austin's proactive approach and high standards made a positive impression on you at BMW of San Francisco. We look forward to seeing you again in the future!

November 16, 2023

Austin Smith is always professional, polite, and accommodating of my service needs. Service department is very well organized. More

by MCOSTELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith - Service Dept.
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Nov 16, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

November 16, 2023

Great overall experience and explanation of what was done. Received a report showing future service needs More

by CLYMLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 16, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2023

Christopher is efficient, easy to work with, and friendly. Repair was completed in record time - making my work day that much easier. More

by BONNIE.BRIDGES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kuhn
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Nov 15, 2023 -

BMW of San Francisco responded

Bonnie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christopher delivered such a great experience!

November 15, 2023

Fast and effective service. Service advisor is knowledgeable and courteous. Location is just right for me. More

by MMOKCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Nov 15, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

November 15, 2023

Was a quick visit to service was taken care with my flat tire and when I picked up my car it was washed and vacuumed and ready to go More

by NYOMIBALATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Nov 15, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. Joe and our team appreciate your business and hope to see you again soon!

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