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BMW of San Francisco

San Francisco, CA

4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

November 22, 2023

I asked Lucas Du to have my vehicle serviced early in the day and he had it for me well before lunch… More

by BRUCECOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas du
Nov 23, 2023 -

BMW of San Francisco responded

Bruce, It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

November 22, 2023

Lucas is always helpful and pleasant to work with! The process is smooth and professional. More

by SAMAHA.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 23, 2023 -

BMW of San Francisco responded

Samaha, Thank you for your business and this review. We're happy to hear Lucas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2023

Cody was right on time, knew what he was doing, passionate about BMW;s and had a pleasant attitude. More

by MARTYJH1130
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody ?
Nov 23, 2023 -

BMW of San Francisco responded

Marty, We are very happy to hear Cody provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2023

Reliable service, they warranty their work. Always ready on time, they consistently check the vehicle to find items needing attention before it becomes a problem. Highly recommended. More

by STEVEN.BROKKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris kuehn
Nov 23, 2023 -

BMW of San Francisco responded

Steven, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2023

The service experience was clean, straightforward and the communication from the dealership was crisp. Service and detail on the service inline with expectations. The effort by the dealership to make this More

by DMAU00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 21, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2023

Efficient. Didn't try to sell me unnecessary repairs. Honest. Very prompt and attentive. Returns text promptly. More

by SAMFENG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 21, 2023 -

BMW of San Francisco responded

Thank you so much, Sam, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2023

Fast and professional service. Very clear communication. Convenient location. I enjoyed my visit to this place. More

by GREGORY.CAIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 21, 2023 -

BMW of San Francisco responded

Thank you, Gregory, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

November 21, 2023

Christopher was great ! Clear communication on work recommendations. Best experience yet, been coming here 6 years. More

by JERRY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kuehn , Joe Shaghasi
Nov 21, 2023 -

BMW of San Francisco responded

Thank you, Jerry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christopher here at BMW of San Francisco.

November 21, 2023

Fantastic service advisor Austin! Also, the concierge team that provided the loaner is fantastic as well. Keep it up everyone and thanks for addressing the issues for the car in a tim More

by ALI.RIZVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 21, 2023 -

BMW of San Francisco responded

Ali, it's great to hear that Austin and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

November 21, 2023

Excellent, work was done as promised, staff was professional, loaner car was provided to me and all was a great experience! Thank you BMW of SF! More

by ARTJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy, service advisor and Vincent, service advisor
Nov 21, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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