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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

December 08, 2023

Dependable, professional and friendly. John Santos was great to work with and had great skills. He was knowledgeable and courteous. More

by BETH452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Dec 08, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out, Beth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

December 08, 2023

I can always rely on the work being done properly and timely manner. My service manager is always very helpful More

by CAMIKE415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy Guevara.
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Dec 08, 2023 -

BMW of San Francisco responded

We're glad to know that you can always rely on our team at BMW of San Francisco for timely and proper work. We'll pass your compliments along to the service manager! Thanks for sharing your experience with us.

December 08, 2023

Service was done in a timely manner. Damien was a great help, answered all my questions and very knowledgeable. More

by RH609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
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Dec 10, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear Damien and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 08, 2023

This is my first BMW purchase. The dealership forgot to put the registration sticker inside my vehicle. I didn’t notice for almost two weeks and had to pay the DMV to creat More

by deniz.garrett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No additional names
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Dec 08, 2023 -

BMW of San Francisco responded

We're sorry to hear this and apologize for any inconvenience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 08, 2023

Service is okay, but I think it could be better. After I ordered the car, the car was slightly scratched, but the dealer repaired it for me. However, the car dealer did not inspect the car in advanc More

by Jacky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
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Dec 12, 2023 -

BMW of San Francisco responded

Jacky, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of San Francisco!

December 08, 2023

Always there when you need them. Nice customer service. The service department is always caring about the customer’s concerns and do their best to address the issues. More

by TAYARANi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 10, 2023 -

BMW of San Francisco responded

Tayarani, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2023

Excellent customer service. Fast, friendly and helpful. Answered all my questions and assisted me with all my concerns. More

by AVELASQUEZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 08, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

December 08, 2023

Quick, friendly, professional service! A pleasure to do business with BMW of San Francisco always! More

by 76NIKNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
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Dec 08, 2023 -

BMW of San Francisco responded

Hi, thank you for the five-star rating! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2023

I purchased via the Costco program. The experience was excellent. The internet sales manager was very responsive. More

by buddyajay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Collins
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Dec 08, 2023 -

BMW of San Francisco responded

Buddyajay, we're glad to know you had an excellent experience with our internet sales manager at BMW of San Francisco. Thanks for choosing us!

December 07, 2023

Brought my car and readjusted the sensors, and when I got back to my car after traveling still kept going off on my i4 More

by JOHNNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Dec 08, 2023 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Dec 08, 2023 -

JOHNNIELSEN responded

It would be great to have a more private option throughout this process. Also my email was incorrect but still got to me I couldn't reply until I matched the incorrect email. Details matter! No one wants to go back and forth with their dealership. No time to spend on a car issue when its got under 5000 miles on it.

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