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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

December 14, 2023

Very nice guy and helped me to pick my car up around my work schedule. More

by PETERJIMINSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher R?
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Dec 14, 2023 -

BMW of San Francisco responded

Hi Peter, We're glad to know you had an excellent experience with our BMW of San Francisco service team. Thank you for your review! We look forward to serving you again down the road.

December 14, 2023

John santos always gives the best customer service. I was late for my appointment, and he accommodated me anyway and gave me a fantastic loaner car. More

by TRACIEMROSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John santos
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Dec 14, 2023 -

BMW of San Francisco responded

Tracie, Thanks for sharing your thoughts about your experience with BMW of San Francisco. John and our team appreciate your business and hope to see you again soon!

December 14, 2023

Attentive, thorough, expensive service; offers very good and frequent communications before, during and after service. More

by PETER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Dec 14, 2023 -

BMW of San Francisco responded

Peter, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 14, 2023

Ali Habibvand was a great guy and helped a lot in purchasing the car. He got the vehicle ready before I reach there for test drive. More

by prabu444
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Habibvand
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Dec 14, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad Ali and our team were able to help, and we hope to see you again!

December 14, 2023

Excellent service! I can count on John S. to take care of all the details. The outside team of the service dept is consistently caring and professional. Overall it’s More

by BARB.94110
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales dept. Staff
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Dec 14, 2023 -

BMW of San Francisco responded

We're delighted to know that you had an excellent service experience with John S. and our team at BMW of San Francisco! We take pride in providing detailed diagnostics for your vehicle, so it's great to see this appreciated. Thanks for the review!

December 14, 2023

Good service. Little wait time. Made things very easy for me. Did a good job explaining the services. More

by JIMK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 14, 2023 -

BMW of San Francisco responded

Jim, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

I've always had great service for my BMW but the last service was not great. My car had to stay an extra day for a repair which was fine, but when I called to ask when it would be ready, I was told sever More

by PETERBURNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Dec 15, 2023 -

BMW of San Francisco responded

Peter, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 14, 2023

Horrible service. Horrible car. Horrible communication. Do not recommend. Go somewhere else. Not here. Not a good place. More

by Go somewhere else
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Dec 15, 2023 -

BMW of San Francisco responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 13, 2023

Service was great and efficient. John was great to work with and I highly recommend them More

by CHANDR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Dec 13, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

December 13, 2023

Lance was great to work with. An easy transaction we would buy our next BMW in San Francisco. More

by vicmcknight01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Dec 14, 2023 -

BMW of San Francisco responded

Thank you, Vicmcknight01, for stopping by to leave BMW of San Francisco a wonderful review! We look forward to serving you again down the road.

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