Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of San Francisco
San Francisco, CA
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 612 reviews
Verified Customer
December 15, 2023
The staff has been super efficient and helpful, especially Damien Fang, who had communicated with me throughout the day. The problem finally got fixed and I am very happy about the service especially Damien Fang, who had communicated with me throughout the day. The problem finally got fixed and I am very happy about the service More
by POLARIS2002TII
Employees Worked With
Damien Fang
December 15, 2023
They did a great job for us and were good enough to get us a loaner on short notice (car was brought in by BMW Roadside). Only reason for 4 vs 5 was that I don't feel that they adequately diagnosed before us a loaner on short notice (car was brought in by BMW Roadside). Only reason for 4 vs 5 was that I don't feel that they adequately diagnosed before recommending what would have turned out to be an unnecessary repair. After talking them through it, they re-diagnosed and determined the true issue, which was covered under warranty (as opposed to the originally diagnosed issue which was not). Staff was courteous, responsive and helpful. More
by MAPC
Employees Worked With
Damien
December 15, 2023
John was wonderful! Very honest, communicative, and supportive. My one request would be that the dealerships charge electric cars during tune up’s. Very honest, communicative, and supportive. My one request would be that the dealerships charge electric cars during tune up’s. More
by ASTREWLER
Employees Worked With
John Santos
December 15, 2023
Scheduling an appointment was quick and easy. Upon arrival was greeted professionally by service advisor Christopher. Service techs performed excellent work. Upon arrival was greeted professionally by service advisor Christopher. Service techs performed excellent work. More
by BJC22
Employees Worked With
Christopher Kuehn
December 15, 2023
Austin was great — it was nice to see him again. Also, the whole department seems to have gotten more efficient the past couple of years so that there’s much less waiting. I appreciate this. Also, the whole department seems to have gotten more efficient the past couple of years so that there’s much less waiting. I appreciate this. More
by R.TUCK0
Employees Worked With
Austin Smith
December 15, 2023
After dealing with other dealers, BMW of S. F. is far superior in drop off and pick up. I do wish I had a little more communication through the day on what they discovered. I typically need to c F. is far superior in drop off and pick up. I do wish I had a little more communication through the day on what they discovered. I typically need to contact them near the end of day to get status. More
by CRAIGBURDSALL
Employees Worked With
I’d rather not say. But he was terrible.
December 14, 2023
"BMW SF” is on point! ! 🚀🚀🚀🚀🚀🏁 Fast service, super laid-back staff….. shoutout to 🤟🏽Christopher Kuehn ⭐️⭐️⭐️⭐️⭐️. He went above and beyond to make sure everything ! 🚀🚀🚀🚀🚀🏁 Fast service, super laid-back staff….. shoutout to 🤟🏽Christopher Kuehn ⭐️⭐️⭐️⭐️⭐️. He went above and beyond to make sure everything was smooth and of course the coffee’s A+ 🫶🏼. Highly recommend!" More
by Belle Maneekarn Khampiwparn.
Employees Worked With
Christopher Kuehn
