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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

December 19, 2023

Lucas is nice and patient. He explained everything in details. My service is done quickly. More

by tonyliao0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Dec 19, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lucas here at BMW of San Francisco.

December 19, 2023

My experience with them (specifically John Santos) is that they are honest, don’t overcharge, and timely. More

by JEREMY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Dec 20, 2023 -

BMW of San Francisco responded

Thanks, Jeremy, for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 19, 2023

The car purchasing experience was a 5-hour ordeal! Based on this, I would not recommend them. More

by rose2thdoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
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Dec 20, 2023 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 19, 2023

Attentive service and quality workmanship. Good communication. They always can arrange a loaner for you too. More

by JACQUIBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 19, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 18, 2023

Austin was helpful and the repair/service was done efficiently. Loaner was arranged and ready for me as booked. More

by ARUJUNAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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Dec 18, 2023 -

BMW of San Francisco responded

We are very happy to hear Austin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2023

Lawrence Hoe is a pleasure to work with. His explanation of needed service is always clear. More

by ANTHONY@FAREASTFINEARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Dec 18, 2023 -

BMW of San Francisco responded

Anthony, We are very happy to hear Lawrence provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2023

Professional, courteous and very helpful. Making an appointment was quick and on my arrival I was promptly met by staff. The use of a loaner car very important given the repair work took 2 d More

by GregFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien, Joe Shaghasi
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Dec 18, 2023 -

BMW of San Francisco responded

It's great to hear that Damien was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Greg, for choosing BMW of San Francisco!

December 18, 2023

Brought car in for inspection. BMW service rep was very professional and helpful - thank you! More

by ZEV.NEWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 18, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2023

Lucas recommended the work that my BMW needed and for that I am thankful. I've been coming to the dealership for getting service to my vehicle since I bought in 2017. Thank you More

by CROMANMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 18, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

December 17, 2023

Great service, extremely friendly, very efficient and provided a quick car wash upon request with additional maintenance for the future More

by Jching00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 17, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

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