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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 09, 2024

Great experience, everyone was very professional , great experience on the website and responded in a timely manner More

by stape54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Subhas Chandran
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Feb 10, 2024 -

BMW of San Francisco responded

Thank you for sharing your experience with us! We're happy to hear it went well and congratulations on your new vehicle! We truly appreciate your feedback!

February 09, 2024

Lucas Du, is always great help in guiding me with my services due. Makes arrangement if a loner is not available and is always wonderful keeping updated with the progress of the service through the day. More

by DEVINMCDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi, Subhas Chandran
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Feb 10, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 09, 2024

As always, Chris did excellent work on my car. Really appreciate his help. Thanks Chris More

by RAHOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn
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Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2024

Chris Kuehn is great and always very helpful with any issues or question I have More

by ASCHLENZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris kuehn
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Feb 08, 2024 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

February 08, 2024

Lucas was great. Very personable and knowledgeable. He was very accommodating to set up round trip for Uber. More

by ELLEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Feb 08, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Ellen, and for taking the time to leave us this wonderful feedback!

February 08, 2024

Everything was great! I am grateful for good service and quality professionals. My only issue was that I was not notified that my car was finished. But I loved driving the More

by SARAH.SCHOELLKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Feb 08, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Sarah, feel free to contact us at your convenience.

February 08, 2024

Service appointment was courteous and efficient. Went in for routine oil change and Vincent was helpful with my questions. More

by GBRARRAD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Vincent Lam
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Feb 09, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

February 08, 2024

Avoid. They immediately added unnecessary dealer fees to the purchase of a used car. They promised to fix a <$200 cosmetic issue on a used car purchase, More

by DAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gao
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Feb 09, 2024 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 07, 2024

Required repair was diagnosed and explained clearly and completed on time. Loaner car was brand new and minimal paperwork. More

by HOWARD.ZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! WE are glad that we could help.

February 07, 2024

Great Experience! No Haggling. Car priced perfect to sell. All I needed to do was test drive the vehicle and say Yes. We were able to get everything done in minimal ti More

by antt109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Joe Shaghasi
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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