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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

December 30, 2023

Focused on survey but the service took way too long and on a higher priced side More

by ANNA.NGN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Jan 01, 2024 -

BMW of San Francisco responded

Anna, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

December 30, 2023

Car was returned from service with adhesive residue where repairs were made, under inflated tires and still waiting on update on headlamp repair. Repeated calls and text messages to service advisor and super More

by FSKUBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor
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Jan 02, 2024 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 29, 2023

They were professional, flexible and attentive to all of our questions. Highly recommend partnering with David Stephens! More

by camila
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stephens
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Dec 29, 2023 -

BMW of San Francisco responded

Camila, we're delighted to know that David and our team at BMW of San Francisco were able to assist you effectively. Thanks for recommending us!

December 29, 2023

Extremely professional service. They not only performed the work in a timely way, but also returned the car freshly washed and spotless. More

by HEIDI_MACHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 29, 2023 -

BMW of San Francisco responded

We're glad to know you had a great experience with us at BMW of San Francisco! We always aim for timely and professional service, including returning your car in top shape. Thanks for the review!

December 29, 2023

The whole process was quick and easy and everyone was curteous and helpful. I would definitely recommend BMW of San Francisco More

by GRANT.BERGAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Dec 29, 2023 -

BMW of San Francisco responded

We're delighted to know that you found our process at BMW of San Francisco quick and easy. Your recommendation means a lot to us! Safe travels in your new vehicle.

December 29, 2023

Fast friendly service. Good communications through text. Convenient location. Loaners and/or Uber for local transport while car is being serviced. More

by ANGELA011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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Dec 29, 2023 -

BMW of San Francisco responded

We're glad to know you appreciated our efficient service and communication at BMW of San Francisco. Providing loaners or arranging local transport is just one way we aim to make the process convenient for our customers. Thanks for your review!

December 29, 2023

Smooth operation. Vincent and other people helping me are all wonderful. I am very happy with the service. More

by HJLUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 29, 2023 -

BMW of San Francisco responded

It's great to know that Vincent and the team at BMW of San Francisco provided you with a smooth experience. We're delighted you were happy with our service!

December 29, 2023

Good to great customer service and it’s good experience over all in that visit More

by FAROOQIMAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Dec 31, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2023

They are very responsive and accommodating; also, they were both very professional and very nice. More

by DGIOIOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
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Dec 31, 2023 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

BMW of SF provides great service and timely reminders on my car’s routine maintenance. I also got a courtesy loaner vehicle which is very convenient while they are servicing my car. Service personnel are More

by wckam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy Guevara
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Dec 31, 2023 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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