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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 02, 2024

Brian was very knowledgeable and friendly with the all experience buying my car at San Francisco BMW More

by manuelgouveia580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 02, 2024 -

BMW of San Francisco responded

Thank you so much, Manuel, for your kind words for Brian and for choosing BMW of San Francisco! Please let us know if we can be of any more assistance!

January 01, 2024

Everyone is helpful and very pleasant. Damien Fang is always professional and knowledgeable. He's great. More

by JUNE_ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
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Jan 01, 2024 -

BMW of San Francisco responded

June, Thank you so much for your kind words for Damien, and for taking the time to leave us this wonderful feedback!

January 01, 2024

Thank you Fredy and all involved who took care of the items I had concerns. Excellent service! 🌟 More

by KEVALLYN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fredy
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Jan 01, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Fredy and our team. We're glad to hear we delivered such a great experience!

January 01, 2024

Lawrence was very courteous, informative and the service I approved was done as expected. There was additional assessment of future service needs and the importance of doing them on a timely basis. More

by MAUREEN.CAROLE.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Jan 01, 2024 -

BMW of San Francisco responded

Maureen, Thank you for taking the time to share your feedback with us. Lawrence and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2023

Apart from the service representative, Austin, every interaction with this service dept leaves me wondering if it was a mistake to buy a BMW. From inconsistent reports and estimates for repairs, to unr More

by LARRYDOYLESF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Report | Print
Jan 02, 2024 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Larry, and hopefully, we can get to the bottom of this.

December 30, 2023

Very good selection on lot, works with buyers on price and terms… service team is very knowledgeable. This is our 6th BMW. More

by SCOTTFLETCHERSF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Online sales manager , Joe Shaghasi
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Dec 31, 2023 -

BMW of San Francisco responded

We are so glad that we had the opportunity to work with you, Scott, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 30, 2023

James and Vivian were wonderful to work with. They made the whole process seamless. I highly recommend BMW of San Francisco! More

by gboardman
Recommend Dealer
Yes
Employees Worked With
James Anwari and Vivian Fei
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Dec 31, 2023 -

BMW of San Francisco responded

We are so glad that we had the opportunity to work with you, and that James and Vivian could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 30, 2023

Very good service from your service advisor Laurence Hoe. Keep up the good work as always. More

by AL_WONG415
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Hoe
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Dec 31, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Laurence here at BMW of San Francisco.

December 30, 2023

Dinu and Janet were fantastic to work with! ! They made the whole process seamless and I highly recommend BMW of San Francisco. More

by drt3dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros and Janet Kim
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Dec 31, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 30, 2023

Ali was a fantastic person to work with during my time there. I felt supported and the process was easy! Thanks, Ali! More

by aroot121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 31, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ali and our team, and we look forward to working with you again.

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