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BMW of San Francisco
San Francisco, CA
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 612 reviews
January 02, 2024
I did send a review in earlier. ... Lawrence Hoe, my service person was wonderful. The issue I had was an urgent one so I got an appt for the next. No loaners were available at time ... Lawrence Hoe, my service person was wonderful. The issue I had was an urgent one so I got an appt for the next. No loaners were available at time I got my appt but Laurence found one for me the day I came in. It was very important to me to have a loaner since I have difficult walking due to knee issues. There was a malfunction found in my drive train and Laurence explained several possible issues and warranty coverage may be possible to use. He kept me informed thru out the day and was able to get my car back to me washed and service complete by end of day. And my extended warranty covered the problem. I was very pleased with all the folks I interfaced with. I came back a could have days later since I was not able to reinstall my CarPlay. A very nice and capable Young man who they call on to help with car play issues worked for at least 15 minutes to get it back working and I really appreciated his expertise. I am grateful to have this dealership in San Francisco. More
by MARYKAYSIMMONS
Verified CustomerEmployees Worked With
Lawrence Hoe, their ice the young man who helped with my CarPlay and I do not remember his name, Joe Shaghasi
January 01, 2024
Lawrence was very courteous, informative and the service I approved was done as expected. There was additional assessment of future service needs and the importance of doing them on a timely basis. I approved was done as expected. There was additional assessment of future service needs and the importance of doing them on a timely basis. More
by MAUREEN.CAROLE.THOMAS
Employees Worked With
Lawrence Hoe
December 31, 2023
Apart from the service representative, Austin, every interaction with this service dept leaves me wondering if it was a mistake to buy a BMW. From inconsistent reports and estimates for repairs, to unr interaction with this service dept leaves me wondering if it was a mistake to buy a BMW. From inconsistent reports and estimates for repairs, to unreturned phone calls, grossly inflated pricing and a general sense of mistrust, I doubt if I will be a return customer. More
by LARRYDOYLESF
Employees Worked With
Joe Shaghasi
