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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 04, 2024

Clean, smart, low pressure environment. Had a used car picked out and they got me the keys and let me take it for a spin. Sold myself on it, we did the paperwork, and I was out of there in More

by dgdays
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl C and John Meier
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Jan 04, 2024 -

BMW of San Francisco responded

Thank you for your kind review and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

January 04, 2024

Clear, listened, advised and then followed through. We bought our car here and always serviced it here. More

by SANFRANJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service department Damien Fang
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Jan 04, 2024 -

BMW of San Francisco responded

Jackie, we're glad to know you've had such a positive experience with us at BMW of San Francisco. Thanks for trusting us with your car's purchase and service needs!

January 04, 2024

Professional, speedy service and excellent communications all the way through. Austin Smith is the BEST and a true customer service rock star. Thanks, BMW of San Francisco! Will always buy from you. More

by ELIZABETHPINKHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 04, 2024 -

BMW of San Francisco responded

Elizabeth, we're delighted to know that Austin provided you with top-notch service at BMW of San Francisco. Thanks for your support and kind words!

January 04, 2024

John Santo’s and the service team are the best! Highly recommended especially if you are not happy with your current BMW service center. More

by BRADWILSON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos, Joe Shaghasi
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Jan 04, 2024 -

BMW of San Francisco responded

We're glad to know that John Santo and our service team at BMW of San Francisco have been able to provide you with a top-notch experience! We appreciate your recommendation. Safe travels in your BMW!

January 04, 2024

Outstanding customer service and attention to detail. Very transparent with what needed to be done and associated cost. Communication and follow up was spot on. Both Vincent and Lawrence went above an More

by DDELMONICO1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varella, Lawrence Hoe
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Jan 04, 2024 -

BMW of San Francisco responded

We're so glad to know that Vincent and Lawrence provided outstanding service during your visit at BMW of San Francisco. We appreciate the positive feedback on our transparency, communication, and attention to detail!

January 04, 2024

Easy to work with. Best price that I could find in the Bay Area after comparing multiple dealerships. More

by geoffsonn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Pineda, Joe Shaghasi
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Jan 04, 2024 -

BMW of San Francisco responded

Geoff, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 04, 2024

very pleased with the service and ease of loaner. prompt and attentive and listened to concerns More

by FRED.TSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 04, 2024 -

BMW of San Francisco responded

Thank you, Fred! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

January 04, 2024

Everyone was very friendly and professional. We never felt pressured to buy. Dealership was clean and organized! More

by gjzestrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Balatti, Nyomi, Joe Shaghasi
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Jan 04, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 04, 2024

Excellent service from the time I returned my leased car to getting a new car Scott , the dealer, did a great job More

by HCHUNMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Jan 04, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

The salesperson was not all knowledge with the car I was buying. The process was too long. I would expected BMW would give all weather mats for free which they did in the past when I bought my previous BM More

by JLUU71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn
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Jan 05, 2024 -

BMW of San Francisco responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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