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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 08, 2024

BMW San Francisco is amazing! We love our car we bought from them back in 2015. We always have it serviced at BMW SF because they are wonderful. The car is in great shape due t More

by WALKER92160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe, Service advisor
Report | Print
Jan 08, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 08, 2024

Always excellent; love working with Chris and his team. I am a customer for life. More

by SUSAN.NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kuhn
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Jan 08, 2024 -

BMW of San Francisco responded

Susan, Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2024

I consistently receive exceptional service for my car maintenance, experiencing efficiency and overall satisfaction. The quality and care for my vehicle are the reasons I consistently return. More

by MS.YURIJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
Report | Print
Jan 08, 2024 -

BMW of San Francisco responded

Ms. Yurijoy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

January 08, 2024

I was very pleased with how easy, fast, and convenient the service was. Wasn’t that much of a thing at all. More

by NIALLGOMALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 08, 2024 -

BMW of San Francisco responded

Niall, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

January 08, 2024

Lied to me about my car is leaking and need $7800 to fix Without showing. me the damages. Same thing happened before. Not. good for business at all. More

by YY1U
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence Hoe
Report | Print
Jan 09, 2024 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 07, 2024

Excellent customer experience throughout the transaction. Our sales person, Glenn was amazing as was our finance representative Janet. I highly recommend BMW of SF. More

by BARONIAN.STEPHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith (who was AWESOME!!!), Joe Shaghasi
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Jan 08, 2024 -

BMW of San Francisco responded

Thank you so much for choosing BMW of San Francisco, Stephen! Please let us know if we can be of any more assistance!

January 06, 2024

Good communication, but don’t really like doing surveys , a 1 to 5 rating system should have been enough, unless a customer wants to explain otherwise More

by ROBEL120
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 07, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

January 06, 2024

They were pleasant, efficient, and the price was very competitive. There was a little mix up when it came time for the final bill, but they resolved it in my favor with no hassle. They even let me leave More

by durham.goode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leryssa Deguzman
Report | Print
Jan 07, 2024 -

BMW of San Francisco responded

Durham, Thank you! Leryssa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

January 06, 2024

I left with the car I saw on their website. A seamless and good experience More

by chris.lovoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 07, 2024 -

BMW of San Francisco responded

Chris, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

January 06, 2024

The sale person Michael Wu is very nice to work with, but the person who holding the job for customer licenses plate & registration need to be improve. More

by manyL
Recommend Dealer
No
Employees Worked With
Michale Wu, Joe Shaghasi
Report | Print
Jan 08, 2024 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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