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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 11, 2024

Great place to take your BMW. They're honest, thorough and the repair work is excellent. My client service rep Austin Smith is wonderful. Wouldn't take my BMWs anywhere else. E More

by PENNILEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith Service Department
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Jan 11, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2024

good attention and staff and quality of vehicles. Not very pushy Which i like. Could be better integrated across departments, e.g., would be better to get a trade in estimate in advance More

by sanchit.ladha
Recommend Dealer
Yes
Employees Worked With
Glenn smith
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Jan 11, 2024 -

BMW of San Francisco responded

Here at BMW of San Francisco, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 11, 2024

Amazing service. Very attentive, friendly, and knowledgeable. I don't want to go to any other service centers honestly. Highly recommend it. More

by SOLYNLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Jan 11, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 11, 2024

My experience was excellent as usual. The service advisor Vincent, was very helpful with and courteous when assisting me with my service needs. More

by DVBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
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Jan 11, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2024

BMW is always very helpful and friendly when taking my car into service. I appreciate the value they place on customer service. More

by HEATHER.FREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Jan 10, 2024 -

BMW of San Francisco responded

Thank you, Heather, for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

January 10, 2024

The customer service is always really good, waiting time is minimum, always explaining what the car is getting done and any additional service needed. Lawrence has always provided clear information, and has More

by CLAUDIAFLAUTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Jan 10, 2024 -

BMW of San Francisco responded

Claudia, It's great to hear that Lawerence was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

January 10, 2024

Professional, personable, reliable, efficient, communicative, seamless, respectful, and caring! Many of these qualities are not trained they come from a foundation that has accountability and inte More

by ROLANDOHMAFNASDOWNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
never sales, that's another story to tell, Service Department Vincent V, and Lucas D
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Jan 10, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2024

In and out in a timely fashion. No surprises---car driving like new on the way home. More

by RODARRIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Jan 10, 2024 -

BMW of San Francisco responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

January 10, 2024

The staff at San Francisco BMW was very professional, courteous and made every effort to meet my needs. More

by JA0540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belek Dzhusupbekov, Joe Shaghasi
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Jan 10, 2024 -

BMW of San Francisco responded

Thank you so much for choosing BMW of San Francisco! Please let us know if we can be of any more assistance!

January 10, 2024

I have had nothing but good results from this dealership and especially working with my specialist, Christopher. More

by HUNNICUTT.MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 10, 2024 -

BMW of San Francisco responded

Thank you for the kind words for Christopher and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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