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BMW of San Francisco
San Francisco, CA
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 612 reviews
Verified Customer
January 16, 2024
John S is an excellent service advisor. This is my second BMW. I can always count on the 5-star service at BMW. I needed tires and an oil change, and they went above and behind and set me This is my second BMW. I can always count on the 5-star service at BMW. I needed tires and an oil change, and they went above and behind and set me up with an autobody shop to look at my bumper for minor repairs. All in one appointment. More
by ELARA2
Employees Worked With
John Santos
January 16, 2024
I brought my car in for service and the issue was worse when I picked up the car after the service was completed. After a few days, I called to ask about the worsening issue and brought it in again for ser when I picked up the car after the service was completed. After a few days, I called to ask about the worsening issue and brought it in again for service. They didn’t answer any of my questions and the issue is still worse than before my first appointment and remains unresolved. I will not take my car back to this dealer for service again. More
by JWIDENERJP
Employees Worked With
N/a
January 15, 2024
Our sales person was nice enough. The vehicle was priced very well, that was the best part. The service in general was less than satisfactory. I went back to purchase another car a mo The vehicle was priced very well, that was the best part. The service in general was less than satisfactory. I went back to purchase another car a month later and address issues with the first one. My family and I stood 10 minutes at front desk without being helped. After being acknowledged, we had to go get food and come back because they weren’t ready to help us, though I had set an appointment. The manager I spoke to the week prior, changed his tune about how we would solve the issues with the first car (would do what he said IF I bought again) All in all, they have good prices and good inventory, but the professionalism isn’t there. I bought the second car at Audi the following day with much better customer service. More
by HumanoAmericano
Employees Worked With
Scott
January 15, 2024
Great dealership experience. John S walked through everything that they were going to service on the vehicle, answered any questions, and made sure all items were taken care of. John S walked through everything that they were going to service on the vehicle, answered any questions, and made sure all items were taken care of. More
by RWatt
Employees Worked With
John Santos
