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BMW of San Francisco

San Francisco, CA

4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 19, 2024

As in previous visits, Cody was professional, knowledgable, and on-time during my mobile service. I appreciate the top-tier service I've always received with BMW of San Francisco and this dealer More

by ALANTAHIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Candace
Jan 21, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Alan, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Great service at BMW San Francisco. My service advisor Lucas always pleasant and informative. Comfortable setting for waiting area. Timely service More

by MURAT1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lucas Du
Jan 21, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lucas here at BMW of San Francisco.

January 19, 2024

I leased a vehicle from BMW SF at the end of December 2023. They told me there was no problem shipping the vehicle to me since I live in WA state. However, it has been THREE weeks since I signed the leas More

by kai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Wu
Jan 22, 2024 -

BMW of San Francisco responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 19, 2024

the staff was great- the fact that i couldn't use my credit card - audi lets you do $10,000 More

by stephzeiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
carl was awesome!
Jan 19, 2024 -

BMW of San Francisco responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 18, 2024

John Santos is the best. I have been coming to BMW of SF for 20 years with three different cars. John is phenomenal -- knowledgeable, and a great communicator. I was in-and-o More

by Mike N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Jan 18, 2024 -

BMW of San Francisco responded

Mike, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2024

Glenn Smith from BMW of San Francisco made the whole car buying process super simple and easy, especially since I was an out of state buyer! More

by lorencep63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
Jan 18, 2024 -

BMW of San Francisco responded

It's fantastic to hear that Glenn provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of San Francisco!

January 18, 2024

Great service experience everytime with BMW of SF. Will be coming back here for servicing More

by PATRICKFANG24
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 18, 2024 -

BMW of San Francisco responded

Patrick, Thank you for your business and this review. We're happy to hear Vincent and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2024

The overall servicing experience was seamless, from booking an appointment to dropping and collecting the car and settling the charges (I am under a prepaid maintenance contract, but even by that stand More

by JLSAMPEDROMAZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence, Joe Shaghasi
Jan 18, 2024 -

BMW of San Francisco responded

We're delighted to know that your servicing experience was seamless at BMW of San Francisco. It's great to see Lawrence could assist you and answer all your questions about maximizing the potential of your car. We appreciate this feedback!

January 18, 2024

Service completed on time. Thank you. Loved the complimentary car wash. Thanks again. Thank you More

by CGHOREICHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Jan 18, 2024 -

BMW of San Francisco responded

Thank you for the positive feedback about your recent visit to BMW of San Francisco! Our team looks forward to serving you again in the future.

January 18, 2024

My experience - as usual - has been nothing less than stellar. My 2017 540i has been serviced exclusively at this service center and as a result, the machine ticks like a well-wound watch. Remember: you More

by driverX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Jan 18, 2024 -

BMW of San Francisco responded

We're delighted to know that you've consistently had stellar experiences with us at BMW of San Francisco. It's great to see your 2017 540i is running smoothly thanks to our service team, and we appreciate the recognition for Vincent Lam and crew! Thanks for the high rating!

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