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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 22, 2024

John Santo is always very helpful and honest about the condition of my car. He is the best. More

by EKJLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John santos
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Jan 22, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. John and our team appreciate your business and hope to see you again soon!

January 22, 2024

Austin Smith, my service rep is excellent. I’ve been going to him for 4 years. More

by MICHELESWEENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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Jan 22, 2024 -

BMW of San Francisco responded

Michele, Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2024

Nice location for BMW in San Francisco. Car is fixed. Chris was very helpful. Windshield wipers are great. No more squeaky sounds. More

by KAREN.ROSS4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 22, 2024 -

BMW of San Francisco responded

Karen, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and our team. Please don't hesitate to let us know if we can be of further assistance.

January 22, 2024

The service department at BMW is always so helpful, efficient, responsive, and accommodating. Service can be expensive, but I fully trust the BMW service team to only do what is absolutely needed. More

by TDINSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Jan 22, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

January 22, 2024

Mobile airbag service was great! The techs clearly had tons of experience and took deliberate care to avoid messing up any interior bits in my car. More

by -
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 22, 2024 -

BMW of San Francisco responded

We're glad to know you had a great experience with our mobile airbag service at BMW of San Francisco! Our techs always strive for careful and quality work. Thanks for the feedback!

January 22, 2024

My advisor Vincent Varilla is amazing. Always attentive, always responsive in a timely fashion, concerned about me and my vehicle, explains everything so I understand and can make informed More

by NADZIA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
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Jan 23, 2024 -

BMW of San Francisco responded

Thanks for sharing about your experience with Vincent here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

January 22, 2024

BMW of San Francisco went above and beyond to complete the deal and make it the best experience as possible. More

by klwc888
Recommend Dealer
Yes
Employees Worked With
Justin and Andy
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Jan 23, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2024

ask for him when I go back. They even vacuumed my car. Amazing. Free windshield wipers too.Fantastic.I will go there again. More

by ARTIEKRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 23, 2024 -

BMW of San Francisco responded

Thank you, Artie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2024

Dinu is hands down the best salesperson at BMW. Can't thank him enough for his exemplary hospitality, kindness and expertise. And John in Finance is always looking out for you once you purchase. More

by JUSTINROJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cotorus
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Jan 22, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear Dinu was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

Exceptional customer service from my service advisor, John Santos. I needed immediate assistance due to an incident of a loose tire on the freeway. John got me in quickly, and the technicians assured me More

by BARB.94110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with John here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

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