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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 25, 2024

John was very helpful and proactive. He answered all my questions and offered suggestions on a current issue. More

by LIZWELLS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Jan 25, 2024 -

BMW of San Francisco responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2024

Thank you for picking up my car, leaving me a loaner and returning my X7 with a full tank of gas! More

by MDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 25, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2024

John Santos is an excellent service representative. I always feel like John and the team are knowledgeable, professional and honest. More

by HBSMITH890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Jan 26, 2024 -

BMW of San Francisco responded

We're glad to know that John and our team at BMW of San Francisco have been able to provide you with knowledgeable, professional, and honest service. Thanks for sharing your positive experience!

January 25, 2024

Vincent was very polite and effective in his communication to explained any service required in the near future. Helped finished the repair while i waited. Asked if any other help needed. More

by IM4716
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Jan 26, 2024 -

BMW of San Francisco responded

We're glad to know that Vincent was able to assist you effectively and efficiently at BMW of San Francisco. We always aim for excellent communication and prompt service. Thank you for your feedback!

January 25, 2024

I love the early morning appointments that gel with my hectic work schedule. Service intake experience was great, rep was transparent and honest and I believe I got the best work done at a great price. More

by SPMCCORMICK888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Jan 26, 2024 -

BMW of San Francisco responded

We're glad to know that our early morning appointments and transparent service fit well with your schedule at BMW of San Francisco. Thanks for trusting us with your vehicle's needs!

January 24, 2024

John is great. Car is purring. He helped get me to work with an Uber. Appreciate that. More

by GSOWELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
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Jan 24, 2024 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. John and our team appreciate your business and hope to see you again soon!

January 24, 2024

James Anwari who helped us with the purchase was great to work with ( and I was not an easy customer!). As was the dealers manager and our finance guy. They were accommodating, did not upsell and over delive More

by madelinelevine36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John meier
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Jan 24, 2024 -

BMW of San Francisco responded

Madeline, Here at BMW of San Francisco, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with James, and it was a pleasure having you at the dealership. We appreciate your review!

January 24, 2024

Brain Was excellent Service by John and Brain I will recommend BMW of San Fran to my Friends. More

by jshika
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 24, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. Brian, John, and our team appreciate your business and hope to see you again soon!

January 24, 2024

Very good experience drop off and pickup were easy. Appreciate the uber ride home. Damian was friendly and very competent More

by SOFFAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Fang
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Jan 24, 2024 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that Damian had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2024

I had intended to buy a car at another dealership but I had a terrible experience. When I came to BMW SF it was five star customer service all the way through. I will be a long time customer of BMW SF. More

by gregcdodds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 24, 2024 -

BMW of San Francisco responded

Greg, Thanks for sharing your thoughts about your experience with BMW of San Francisco. Joe and our team appreciate your business and hope to see you again soon!

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